2015-12-08 Lightning Talks

Please join us on Tuesday, December 8th for an “unplugged” version of CapCHI. We’re moving away from our usual format to bring you a more casual night of Lightning Talks as we head into the holiday season.

Date: Tuesday December 8th, 2015
Time: doors open at 6:00 pm; presentation begins at 6:30 pm
Place: The upstairs room at The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Registration (Free!): We request that you pre-register via Eventbrite, but it is not required to attend: https://www.eventbrite.com/e/capchi-event-lightning-talks-tickets-19598864732

Come for complimentary appetizers during our 6:00pm networking session and our partners at The Fox & Feather will provide attendees with a 10 percent discount on food and non-alcoholic drinks throughout the evening.

What are Lighting Talks?

Lightning Talks are a series of 5 minute presentations from a wide range of professionals and academics in the HCI, UX, and/or Design worlds. The topics are about what interests and excites them outside of their nine to five. Whether it’s about technology, culture, art, or history, there’s someone in our community who has a topic they’re passionate about and we’re going to hear 5 minutes of it. No matter what your interests, we guarantee you’ll come away from this event having learned something new.

Here is our current list of presenters, but there could be some surprise additions:

  • Brett Tackaberry (Technical Director, bv02): Ottawa is a city full of great people doing incredible work. Meeting those people – especially if they’re outside of your field – can be challenging. Brett wants to introduce you to Tech4Good – an initiative bringing together people using technology for social good – and Random Hacks of Kindness – a hackathon for social good. We hope you will be inspired. We hope you will see that your expertise and experience is invaluable and you have a lot to give.
  • Ben Waldman (Creative Director, bv02): A New Definition of ‘Memory’: Did my Parents Drive a Citroën? Our understanding of the human brain is growing in leaps, and while we’re still a decade away from even nailing down the optic process of a mouse, there’s plenty to be excited about — especially for creatives. In a lightning talk that stretches beyond his normal call of duty, bv02 Creative Director Ben Waldman will present some of the interesting finds he’s made in the neuroscience of memory, what it means for creative marketers, and what it has meant to him personally.
  • Ali Arya (Associate Professor of Interactive Multimedia, Carleton University): Marriage changes everything, or how I learned to stop worrying and love kids’ apps! A brief look at my experiences on the subject of family, and my journey from writing bedtime stories with my son to developing an educational app for children.
  • Cornelius Racheriu (Managing Director, Ampli2de and Founder & Co-Chair, CanUX): Wanderlost – As designers, we are on a constant quest for inspiration. However, our daily routines and familiar environment can only inspire us up to a point. Cornelius will make the case for getting lost (mostly) on purpose in an unfamiliar environment while travelling, as an ideal activity that challenges you to break down your own creativity barriers and fuels your imagination.
  • Alasdair Stuart-Bell (Co-Founder, Jumping Elephants): Minecraft: UX HR’s Perfect Tool -This talk by Alasdair Stuart-Bell, father of two avid Minecraft inhabitants, will explore how Minecraft functions as the perfect tool to assess whether UX practitioners are a good fit for your team.
  • Jennifer Fraser (Design Director, Macadamian Technologies): Shaken or stirred: A Study in the Craft of Cocktails – We will take a whirlwind tour through the rise, the fall, and then the resurrection of the craft of cocktails. What led to the celebration and proliferation of this craft, why did it become a lost art and why has it risen again in popularity?
  • Alvaro Vargas (Marketing and UX Design, Government of Canada): What I Learned from A Week on the Camino – These days we are not often put in situations in which we come upon our limits and are given a choice to stop or blow past them. In this brief talk, I will share some of what I learned while walking through northern Spain. 
  • Anna De Medeiros (UX Designer, Electronic Arts): Fake it ’til you bake it – Are we born with our passions, or can passions arise from mastering skills? I’ll share how my love for the culinary arts blossomed out of a need. Drawing on social and cognitive learning theories, I explore how peer-to-peer online learning and related design patterns were critical to my transformation.
  • Vidushi Gupta (VP of Design and Operations, Graduate Students’ Association at Carleton University) – Travel fast, Travel often – At the age of 20, I took to travelling around the world for 3 months. I wandered to places I have never been and spent the night in several different locations. I barely ate two meals a day and slept little. I experimented with my conscience and my principles. I will be drawing out from specific anecdotes and how they inspired me to think, live and breathe design.
  • Luc Lalande (Executive Director, Entrepreneurship Hub at University of Ottawa) – Live biohacking of rotten meat in public spaces; creating living human skins on LEGO minifigures; and growing human tissues inside of apples. If you think this is science gone mad, you will be surprised to learn that the instigator of these projects is not only a scientist, but a self-described artists, hacker, endurance runner and entrepreneur. This talk is about a young scientist who sees no barriers between art and science.
  • AND YOU!!! That’s right, we’ll be opening up the floor for those so inspired as to tell us a story of their own. 

When and Where:

This event will take place on Tuesday, December 8th, 6:00 pm in the upstairs room at the The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

2015-10-20 Success, Failure, Disaster: Cisco Measures Tasks

Following up on our hugely successful kick-off event, IoT613, CapCHI returns on Tuesday, October 20th to our regular “Home Base” at The Fox & Feather on Elgin Street. Mike Atyeo of Neo Insight will take us through some interesting lessons learned from his time spent with Cisco.

As usual, doors open for complimentary appetizers and networking opportunities at 6:00pm, with the presentation beginning at 6:30. We invite you stay after the presentation for more great food, drink, and networking. As always, our partners at The Fox & Feather will be providing our attendees with 10 percent off food and non-alcoholic drinks.

Date: Tuesday October 20th, 2015
Time: doors open at 6:00 pm; presentation begins at 6:30 pm
Place: The upstairs room at The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Registration (Free!): We request that you pre-register via Eventbrite, but it is not required to attend: https://www.eventbrite.com/e/capchi-event-success-failure-disaster-cisco-measures-tasks-tickets-18827110394

Presentation Synopsis:

Cisco is a top player in the complex, rapidly-changing and ultra-competitive telecoms industry. Cisco’s website content and applications must reflect not only a large and evolving portfolio of products and services, but also the changing needs and growing expectations of customers, potential customers, partners and the marketplace.

In recent years, Cisco has partnered with Gerry McGovern, Neo Insight and others to develop a multi-pronged strategic approach to improve the User Experience by helping customers complete pre- and post-sales tasks for thousands of products. The research reveals opportunities for improvement through quantitative and qualitative analysis of target audiences’ task performance.

In this session, Mike will describe key elements of Cisco’s UX benchmarking strategy that can be applied in any industry or organization:

  • How the Cisco UX benchmarking program fits into a broader strategic initiative
  • The types of systemic challenges that are identified by this type of testing
  • How Cisco addresses those issues strategically

Speaker Bio:

Following his degree in Psychology, Mike spent 10 years in retail and financial systems. Then, during his Master’s in Computer Science at Imperial College, London (U.K.), he noticed an impoverished but life-changing section of books on a shelf in the Engineering library. It was labelled ‘Human Factors’. “Aha! The Psychology of Computers!” He was hooked.

Many years later, Mike Atyeo is co-founder and President of Neo Insight, a User Experience agency based in Ottawa, Canada. At Neo Insight, Mike has led and participated in more than 100 User Experience (UX) projects for clients in High-Tech, Industry, Higher Education and Government.

When and Where:

This event will take place on Tuesday, October 20th, 6:00 pm in the upstairs room at the The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

There will be free appetizers and our partners at The Fox & Feather will provide attendees with a 10 percent discount on food and non-alcoholic drinks.

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

UX Architect

Location: Ottawa, Canada

(Ref # 928708)

The UX Architect must be highly skilled at balancing users’ needs, technical constraints, and business objectives while working in a fast-paced environment. The ideal candidate is an expert in leading the design of complex web applications across multiple product lines and has a track record for making the complex simple. He or she should have extensive experience converting user stories into detailed interaction specifications and/or prototypes that are elegant and easy to use. This position requires strong written and verbal communication skills, and a great sense of customer empathy.

For more info and instructions on how to apply, see the UX Architect job listing.

UX Opportunities at SAP

SAP in Vancouver is looking for talented Interaction Designers, Prototypers, and UI Developers who are passionate about design and curious about Big Data and Analytics.  Come join our diverse, fun, and growing UX team.

1: Senior Interaction Designer for Lumira

https://careercenter.sap.com/sap/bc/bsp/rcfuix/flex_ui_ext/saperecruiting.html?jobId=E45B1F8899885CF19A500050568F01DB

 

2: Senior UI Prototyper for Lumira

https://careercenter.sap.com/sap/bc/bsp/rcfuix/flex_ui_ext/saperecruiting.html?jobId=E45B1DA40D29DAF19A500050568F01DB

 

3: Coming soon….  Senior UI Developer for Lumira 

 

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Lots of great benefits including the original “Lunch on Us” card.

http://www.techvibes.com/blog/sap-cafeteria-in-vancouver-expands-to-local-eateries-including-glowbal-and-yaletown-brewing-company-2011-03-17

VP / Senior Director User Experience (Ottawa, Toronto)

VP / Senior Director User Experience (Ottawa, Toronto)

Organization: Akendi

The VP / Senior Director User Experience is the executive user experience advocate with 12-15+ years of experience that guides the creation of intentional experiences through conducting user experience strategy, research, testing and design for both Akendi internal and external clients. You strategize and problem solves to ensure that the work that is delivered to clients will meet project objectives, follows the Akendi process and inspires clients with perfectly executed user experience insights and solutions.

You guide a team of employees with skills and experience related to user experience research and design and other related industry fields and manages their projects to produce final outcomes that reflect positively on Akendi and our clients.

You are an ambassador for the Akendi brand and a key stakeholder in user centred UX research and design related decision-making, ensuring state of the art approaches, methods and assures the quality of Akendi user centred research, testing, information and interaction design.

You participate in the execution of UX research and UX design projects for websites, software interfaces, mobile interfaces, from kick-off to completion. You possess a deep understanding of user research techniques, information design and interaction design principles and approaches with core strengths in information plus interaction design and user research. You work with a deep understanding of user-centered research, strategy and innovation and how to apply it successfully to final user experiences.

You ensure that projects meet the requirements of the client and are completed on time and within budget while respecting client business goals as well as being responsible for maintaining day-to-day client relationships. You oversee the execution of projects from external vendors such as recruiters, freelancers, front end coders and coordinates estimates, scheduling, production and delivery of final deliverables of these vendors.

You participate in delivering Akendi’s training courses related to UX, as well as in making recommendations for changes or updates to the training curriculum and program

Desired Skills & Experience

  • 12-15+ years of experience in UX Research, IA and Interaction Design
  • Contribute to development of “best in class” UX research and design services
  • Manage user experience team, project planning and work flow
  • Worked in a consulting environment
  • Manage day-to-day responsibility to user experience team and outside vendors as required
  • Plan and estimate effort for projects
  • Contribute to blog writing
  • Deal with conflict management and resolution
  • Responsible for the proper application of UCD principles, Akendi’s Experience Thinking process, and other components to create innovative user experiences that meet customer, business and user needs
  • Be fully knowledgeable and conversant in user centered design methodologies and how the Akendi experience thinking process fits with UCD
  • Provide quality assurance of research and design deliverables
  • Contribute to the development of the user experience team’s culture and quality standards
  • Elevate the level of the work coming out of the user experience team
  • Educate project teams from other disciplines on the user centered design process and its value
  • Communicate the user centred approach, process, value and experience thinking to clients
  • Be an Akendi user experience ambassador
  • Take a supporting role in Akendi’s UX training program, creating curriculum, course materials
  • Manage partner relationships
  • Limited project travel as required (5-10%)
  • Manage multiple deadlines and conflicting priorities
  • Deliver UX training courses and make recommendations for curriculum updates

Experience

  • 10+ years of working in the UX field, 5+ yrs as a people manager, ie. managing a team of 7+ people
  • Advanced degree (Masters, PhD) in UX related discipline, including:
    • Cognitive science
    • Computer science
    • Human Computer Interaction
    • Human Factors
    • Psychology

Location

  • Ottawa, Toronto

About Akendi

Akendi is a user research, user experience design & product strategy firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, service or bricks-and-mortar interactions. We work shoulder-to-shoulder to improve the experiences companies deliver.

Please send your resume to humanresources [at] akendi.com

Thank you to all applicants, only those selected for an interview will be contacted.

Senior UX Architect (Ottawa)

Senior UX Architect (Ottawa)

Organization: Akendi

Senior Interaction Designer

The Senior Interaction Designer with 5+ years of experience must be self-motivated and able to work both independently and in conjunction with team members and product groups. Drive, enthusiasm and flexibility to work on a variety of projects are necessary, as well as the ability to rapidly acquire new domain familiarity.

We’re looking for someone that has deep knowledge of current interaction design trends, user research, theories and methodologies (especially user-centered design), and an intuitive feel for how interaction design activities provide unique value added throughout the product development lifecycle.

Desired Skills and Experience:

  • Information Design / IA
  • Wireframes
  • Project Management
  • Interaction Design
  • Usability Testing

Education: advanced degree in one of the disciplines below:

  • Human-Computer Interaction
  • Cognitive Psychology
  • Computer science

Please send your resume to humanresources [at] akendi.com

Thank you to all applicants, only those selected for an interview will be contacted.

Making Modal Windows Better For Everyone

To you, modal windows might be a blessing of additional screen real estate, providing a way to deliver contextual information, notifications and other actions relevant to the current screen. On the other hand, modals might feel like a hack that you’ve been forced to commit in order to cram extra content on the screen. These are the extreme ends of the spectrum, and users are caught in the middle. Depending on how a user browses the Internet, modal windows can be downright confusing.

Modals quickly shift visual focus from one part of a website or application to another area of (hopefully related) content. The action is usually not jarring if initiated by the user, but it can be annoying and disorienting if it occurs automatically, as happens with the modal window’s evil cousins, the “nag screen” and the “interstitial.”

However, modals are merely a mild annoyance in the end, right? The user just has to click the “close” button, quickly skim some content or fill out a form to dismiss it.

Well, imagine that you had to navigate the web with a keyboard. Suppose that a modal window appeared on the screen, and you had very little context to know what it is and why it’s obscuring the content you’re trying to browse. Now you’re wondering, “How do I interact with this?” or “How do I get rid of it?” because your keyboard’s focus hasn’t automatically moved to the modal window.

This scenario is more common than it should be. And it’s fairly easy to solve, as long as we make our content accessible to all through sound usability practices.

For an example, I’ve set up a demo of an inaccessible modal window that appears on page load and that isn’t entirely semantic. First, interact with it using your mouse to see that it actually works. Then, try interacting with it using only your keyboard.

Making Modal Windows Better For Everyone

[Source: Smashing Magazine]

2014-09-16 The Great Fitness Wearable Debate 2014

We have our panel all set up for our upcoming debate: Be it resolved that wearable technology can provide meaningful benefits to all levels of athletes. Come support your view at The Fox & Feather on Elgin St., Tuesday, Sept. 16 at 6:00pm (start at 6:30pm).

Date: Tuesday September 16th, 2014
Time: doors open at 6:00 pm; debate begins at 6:30 pm
Place: The upstairs room at the Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Register (Free!): https://www.eventbrite.com/e/capchi-event-the-great-fitness-wearable-debate-2014-tickets-13005388467 

What:

Love all the latest wearable gear and gadgets?  Are you data infatuated and always looking for more metrics to analyze your workouts? Or are you the opposite and love to go out “au naturel”? Wearable fitness technology has come a long way, and we all know people who love it and those that swear against it.

But is it really beneficial to all levels of athletes?  This two-on-two debate features the team of Ian Fraser (co-owner of Cyclelogik and an accomplished triathlete) and Shane Maley (physiotherapist, cyclist, and skier), battling on the for side of the ring, vs Chris Masson (degree in kinesiology, swimmer, and rower) and Gord Smith (web developer and cyclist) taking a stand against wearable tech. Come watch, cheer, jeer, tweet while some serious fitness enthusiasts duke it out in the Great Fitness Wearable Debate 2014 with YOU the audience acting as judge and jury in determining the outcome.

Free registration is requested, but not required. 10% off food and non-alcoholic drinks thanks to The Fox & Feather Pub & Grill!

When and Where:

This event will take place on Tuesday, September 16th, 6:00 pm in the upstairs room at the Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

2014-06-17 Science and Art In Design Research – A Shopify Perspective

Join us for Science and Art In Design Research – A Shopify Perspective, presented by Dylan Blanchard and Alëna Iouguina at the Fox & Feather Pub and Grill!

Date: Tuesday June 17th, 2014
Time: doors open at 6:00 pm; talk begins at 6:30 pm
Place: The upstairs room at the Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Abstract:
Good design is a highly complex synthesis of intersecting domains of the beautiful – the art of quality and the true – the science of quantifiable. How do we take these domains into consideration when creating something that is beautiful, functional, and above all useful? Come hear how two design researchers at Shopify, Dylan Blanchard and Alëna Iouguina, approach this problem and hear some case studies that highlight the difficulties in carefully balancing the domains of art and science.

Bios:

After helping to build out Shopify’s support team of gurus, there’s few who’ve listened and talked to more Shopify merchants. Now Dylan Blanchard listens more than he talks as UX Researcher at Shopify.

Alëna Iouguina is a practitioner and facilitator of biologically informed design. UX Researcher at Shopify and co-founder of Ecotonos Design + Manufacturing.

When and Where:

This event will take place on Tuesday, June 17th, 6:00 pm in the upstairs room at the Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Note: There is no cost for attending this event and prior registration is not required.

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

2010-11-03 Task Management: a New Model of Management for Websites

Task Management: a New Model of Management for Websites

Gerry McGovern
World-renowned Web Content and Usability Expert

2010 Masterclass Series by Gerry McGovern
Date: Wednesday November 3rd, 2010
Location: Canada Science and Technology Museum

Gerry’s Masterclasses sold out in Ottawa on the previous two occasions. This year’s Masterclass is totally revised, with brand new content from Gerry’s latest book The Stranger’s Long Neck: How to Deliver What Your Customers Really Want Online.

Session Overview
Self-service is the most cost-effective way to allow customers and employees to complete top tasks—but only if it works. If you manage or design a website or intranet, knowing the needs of your customers (or employees) is essential for success. But every customer is a stranger to you – you don’t know them and you can’t see them – so how can you understand what they need?

This Masterclass will give you the techniques for identifying and professionally managing these tasks. It will help you to understand and empathize with your website visitors and to deliver what they want. Packed with practical information and essential advice on web site management, including case studies from Microsoft, Cisco, the US Internal Revenue Services and many others, the Masterclass will help you to maximize your organization’s performance online.

What you will learn:

  • cutting edge techniques for identifying and managing your customers top tasks. These techniques have been used by organizations such as Microsoft, Cisco, Tetra Pak, Schlumberger, Wells Fargo, HSBC, Rolls-Royce, US Internal Revenue Service, DEFRA, UK Ministry of Justice, etc.;
  • how to manage the competing demands of different organizational stakeholders and their views on what the website should look and feel like; and
  • how to persuade senior managers that your website is a core business asset, and that it needs the same level of commitment and investment as any other major asset.

See some 1-minute video clips of Gerry McGovern.

Who is this Masterclass for?
This Masterclass is for those who want to achieve maximum return on investment in their website. Specifically, this Masterclass will be most useful for:

  • Marketing, Communications and IM/IT professionals;
  • People who are involved in designing, creating, editing and publishing content on the Web;
  • Technical professionals who want to better understand the content/customer side of Web strategy;
  • Managers responsible for commercial or government websites and intranets; and

All attendees will get a free copy of Gerry McGovern’s latest book, “The Stranger’s Long Neck: How to Deliver What Your Customers Really Want Online”.

For the complete agenda please click here.

This series is brought to you by

Neo-Insight logo
Neo-Insight

OCRI logo
OCRI

Ottawa – Wednesday November 3, 2010

Register OnlineRegister by FaxAdd to OutlookBecome a Member

Time
8:30 a.m. – 9:00 a.m. – Registration and Continental Breakfast
9:00 a.m. – 4:30 p.m. – Masterclass (includes lunch)

Location Canada Science and Technology Museum, Auditorium, 1867 St Laurent Blvd.

Cost

Early Registration (received by OCRI no later than 5:00 p.m. EST on Friday October 15, 2010)
$480.00 – OCRI Members and Promotional Partners (plus 13% HST)
$560.00 – Non-Member (plus 13% HST)

Late/Onsite Registration
$560.00 – OCRI Members (plus 13% HST)
$660.00 – Non Member (plus 13% HST)