2016-11-15 – Stories about learning and growing from the Better Experience Bureau at Optimal Workshop

Join us for our November event at The Fox & Feather Pub and Grill, “Stories about learning and growing from the Better Experience Bureau at Optimal Workshop“, presented by Andrew Mayfield!

capchi-nov-2016Doors open for complimentary appetizers and networking opportunities at 6:00pm, with the presentation beginning at 6:30. As always, our partners at The Fox & Feather will be providing our attendees with 10-percent off food and non-alcoholic drinks.

Date: Tuesday November 15th, 2016.
Time: doors open at 6:00 pm; presentations begins at 6:30 pm.

Place: Upstairs room (3rd floor) at The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Registration (Free!): We request that you pre-register via Eventbrite, but it is not required to attend… https://www.eventbrite.com/e/stories-about-learning-and-growing-from-the-better-experience-bureau-tickets-29001530358.

 

Abstract:

The Better Experience Bureau at Optimal Workshop brings together the functions of customer success, team happiness, and community management with the goal of treating all parties, customers, team, and the various communities we’re a part of with equal priority. It’s a balance, as everything is, and we’re still learning through such varied activities as researching researchers, hosting events big and small, and making vegetable juice. This presentation will be an informal session with a little storytelling and Q&A about how we run our design, discovery and development process.

Bio:

Andrew Mayfield is the CEO at Optimal Workshop, a suite of user research tools designed to help designers and information architects improve the user experience of their products. He’s a big advocate for creating better and more meaningful experiences for all, and channels that mantra through his work at Optimal Workshop. Aside from UX-related things, Andrew has a love of gadgets and loves dabbling with inventions.

When and Where:

This event will take place on Tuesday, November 15th, 6:00 pm at the The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.