This event may be of interest to the CapCHI community…

Software Usability: Listening to the Voice of the User

OCRI and Macadamian Partnered Event - November 13, 2008
Brookstreet Hotel 7:30 a.m. - 10:00 a.m.

Panelists
Scott McEwen, Cognos, an IBM company
Michael Baynger, March Networks
Scott Plewes, Macadamian Software Engineering

Moderator
Lorraine Chapman, Macadamian Software Engineering

Session Overview
Software usability is about more than an attractive design. Usability can make the difference between users liking your application or getting frustrated whenever they have to use it - affecting your company’s bottom line.

To develop software that users like, developers must collaborate with users to find out what they really need. Companies that know the right way to listen to the voice of the user will have a better chance of success in the competitive market. On World Usability Day, a panel of experts in the user experience field will discuss how software companies can find out the right way to incorporate research into the development process.

The panel will address:

* the right and wrong ways to get user feedback;
* the pitfalls of user involvement in design;
* how user research can make your design decisions easier; and
* best practices for applying user feedback in the development process.

More information: http://www.ocri.ca/events/ocripartnered.asp

Date: Thursday November 13, 2008

Time: 8:00 a.m. - 10:00 a.m.

Agenda:
8:00 a.m - 8:30 a.m. – registration/continental breakfast
8:30 a.m. - 10:00 a.m. - presentation

Location: “Signed” Room, Brookstreet Hotel, 525 Leggett Dr., Kanata

Cost
Early Registration (received by OCRI no later than 5:00 p.m. on Tuesday November 11, 2008)
$50.00 - OCRI members (plus 5% GST)
$75.00 - Non-members (plus 5% GST)

Late / On-Site Registration
$60.00 - OCRI members (plus 5% GST)
$85.00 - Non-members (plus 5% GST)

To make a reservation contact:
Patricia Ward
Conference Administrator
613-828-6274 ext. 249
Fax: 613-726-3444
Email: pward@ocri.ca