Job Title – UI Specialist
Company Name – McAfee
URL – www.Mcafee.com
Location – Sunnyvale, California

McAfee® is the world’s largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that secure systems and networks around the world, allowing users to browse and shop the web securely. With our unmatched security expertise and commitment to innovation, McAfee helps home users, businesses, the public sector and service providers to comply with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security. Our products are unique in how they work together to make security affordable and manageable. These days, the threats are tougher, and the perpetrators are trickier. But as we have for more than 20 years, McAfee delivers superior protection that is trusted by millions of people.

Background

You will be a member of a new user experience team supporting the McAfee, Inc. Consumer Applications.  You will interact on a regular basis with users and apply learnings to deliver specifications which will result in a best in class user experience.

Responsibilities

  • Proactively participate in full product development lifecycle, from business opportunity to requirements definition, to development of best-of-breed user interface design, to on-going monitoring and evaluation of customer satisfaction and effectiveness.
  • Develop end to end user experience view of our applications and Web site, from needs awareness to purchase decision, product selection, download, installation, subscription renewal, configuration, responding to notifications and updates.
  • Define use cases and user scenarios, sitemap diagrams, schematics, wire frames, storyboards, and written specifications.
  • Conduct and deliver results from a variety of user experience studies appropriate to the business objective, e.g., competitive reviews, focus groups, field studies, usability tests, surveys, cognitive walkthroughs, paired comparisons, structured interviews, contextual inquiry, task analysis, field studies, heuristic review, remote testing, and card sorting.
  • Build, review, aggregate, and report application usage analytics

Qualifications

  • Bachelor’s or Master’s degree in Human Factors, Cognitive or Experimental Psychology, Cognitive Science, Anthropology, Information Design or related field (or equivalent experience) required.  Advanced degree (MS/MA) preferred.
  • Minimum of 6 years of usability experience in a corporate or consulting environment for high traffic ecommerce sites applying a variety of methodologies.
  • Minimum of 4 years analyzing and reporting Web site metrics (traffic, clickthrough, conversion, path analysis, drop off rates).
  • Experience in some or all of the following statistical methodologies: correlations, t-tests, regressions, ANOVAs.
  • Experience researching user needs throughout the entire product development cycle: Must be skilled at conducting research early in the product development process, with a proven record of informing the product direction and strategy.
  • Understanding of HTML, Javascript, CSS, XML/XSL, and other web technologies.
  • Note: Must provide samples of user experience deliverables (e.g., plans, protocols, reports, consent forms, screening questions, presentations).
  • Understanding of programming technologies, specifically capabilities and limitations
  • Excellent written and oral communication skills.
  • Meticulous attention to detail.
  • Strong interpersonal skills and ability to collaborate with inter-disciplinary teams in deadline situations.

 We offer a full range of competitive benefits to our full-time employees. Our extensive plan includes company paid Medical, Dental, and Vision coverage (choice of HMO, PPO or Premium PPO), Paid Time Off, paid Holidays, Stock Options, Flexible Spending Account, Educational Assistance Program, 401(k), ESPP and more!

Please visit us @ www.McAfee.com  or apply online @ www.mcafeecareers.com.