Senior Analyst, Media Support – User Technology (Bilingual French and English)

Behind the scenes, but ahead of the curve: help us develop the next-generation
public broadcaster.

Created in 2015 to align, lighten and modernize infrastructure, the Media Technology
and Infrastructure (MTIS) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly-regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force. MTIS is the team making it happen.

The opportunity

CBC/Radio-Canada is seeking a Senior Analyst, Media Support. Reporting to the Manager, Media Support – User Technology, this is a one-year contract opportunity for someone who wants to step into Canada’s oldest and most respected broadcaster. A Senior Analyst, Media Support who wants to be a key player supporting the live environment and the Corporation’s mobile and desktop infrastructure as we move into a, new building in 2020. A chance to have a say in the design and implementation of new processes and software release packages for the operational environment; a chance to introduce best practices supporting cloud-based solutions.

Who you are and where are you now?

You are a well-rounded programmer at a crossroads in your career and you are seeking out the challenges of a change management environment. You have been designing and coding widgets, websites and cloud-based applications. You believe cloud-based solutions offer the flexibility, freedom and structure we need.

What’s in it for you?

Challenges. We spend our days solving problems on an unbelievable scale. Media files are highly nuanced and incredibly complicated; moving our broadcasting content is am complex technical feat, whether between on-prem servers or to the cloud. And that’s just the beginning. This is an opportunity to act as a connection between the older systems and the new ones. From documenting processes and workflows to creating desktop images and providing assistance to the support services. This is a chance to take on the challenges of looking back and deepening your understanding of desktop environments in order to move us further ahead, into a new way of managing user environments. From introducing best practices to writing scripts that exploit Google’s APIs to generate reports, there is a lot of new and exciting work to be done here.

Be part of the change. Right now we are looking for people who can execute our strategy. Innovators who want to push future-forward thinking. Builders who want to be hands-on, building the next generation of media technology for CBC/Radio-Canada employees. We want to hear the ideas, see the designs and implement the innovations brought to us by our teams. You want to be part of our digital work space transformation effort where you can develop the skills to introduce and manage processes and tools. A place where you will be part of discovering and applying emerging technologies to support the business units’ IT initiatives.

Cutting-edge tech. Data management. Cloud migration. IP for broadcast. AI. Security and reliability. The road ahead changes every day. By joining us now, you will become both pioneer and expert with a highly specialized, in-demand skill-set as you help us take steps towards the next frontier of media. While we will want you to stay, we know you will be able to go anywhere after this. As the official providers of technology to CBC/Radio-Canada, you will be joining the team that touches the latest technologies. You will have a chance to influence the choice and use of newer technologies and introduce changes to the processes.

How you will make a difference as part of a group responsible for:

  • Software deployment. You will script the logic, package and deploy new software to specific subsets of end-users using our management tools. You will document the process and determine the parameters for deployment taking into consideration legacy aspects, time-of-day restrictions, targeted end-users, etc. On rare occasions, this will require off-hours support.
  • Laptop imaging. You will create, maintain and update a corporate-wide image for end-user laptops and reimage failing laptops.
  • Management of vendor relationships. You will engage with third-party support for our printer fleet, cloud providers and other externally managed services.
  • Subscription management. You will oversee the rollout of Office 365 and G suite – subscriptions and licenses as well as revoking access when applicable. You will manage mobile device licenses and access.

Why join us?

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. We offer a rare-in-tech work-life balance with an excellent benefits package and a pension plan noted as one of the best in the country; we want to ensure you are happy in and out of the office.

We are a dynamic, in-flux team less than 3 years old, brimming with potential. There’s a lot of exciting work ahead of us and while we aren’t there yet, we have a plan. Our focus is fulfilling our mandate to exceed audience expectations. We weigh our options, research, explore and evaluate. When we make a decision, we follow through with purpose. We don’t have one static future ahead of us, but a fluid set of options. This means a chance to be part of that change whether you are an idea generator or an executor.

What you bring

  • The education. You have a degree or diploma in Computer Science, Information Technology or a related field.
  • The experience. You have worked in cloud-based environments such as Google, AWS and/or Azure, scripting and programming. You have exposure to user environments in typical enterprises. You have an awareness of the tools – and the alternatives – for software deployment to internal teams.
  • The communication skills. You are fluently bilingual. You are skilled at presenting ideas, documenting processes and workflows and relaying your opinions with sensitivity. You know how to listen and you understand perspectives.
  • The collaborative approach. You thrive in a team-focused environment. You can guide and direction for teams and take a hands-on role wherever needed.
  • The relationship building finesse. You can nurture strong two-way relationships with peers, partners, clients, staff, senior managers and external technological vendors.
  • The analytical skills. You are a problem-solver, a researcher and a detail-oriented planner.
  • The bridging capability. You work on the cutting edge of technology and pick up new tools quickly. You are aware of modern, best practices and you thrive in an Agile environment. You can easily adapt to working with older, legacy systems. You understand how to elicit the requirements of the business and present solutions both immediate and long term that will keep us moving forward.

To apply:

Think this job is meant for you but worried you don’t have it all? At CBC/Radio-Canada we know that not everyone takes the same path when it comes to building their skills. Hands-on experience, intelligence, innovation, a passion for learning and a team- focused approach can combine to form the best set of qualifications. If you feel you meet 70% of the requirements we are seeking and you are excited by the possibility of growing our company, take a chance and express your interest here: As a leader in expressing Canadian culture and enriching democratic life, we need to be as diverse in every way as the country we serve, both within our workforce and on air. As an employer, we value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and permeate all the services we provide as Canada’s public broadcaster.

Application Link: https://cbcradiocanada.applytojob.com/apply/j2DlPeR2gy/Senior-Analyst-Media-Support-User-Technology

2018-06-26 CapCHI 2018 Annual General Meeting

2018 Annual General Meeting

At the conclusion of our event on Tuesday, June 26, CapCHI will hold it’s annual general meeting (AGM), as stipulated in our organization’s charter. This meeting is open to all and is a good opportunity to learn more about us if you are interested in volunteering to help build our events and bring the community together.

If you are interested in event planning, social media, or have other ideas of how you could contribute to our team, please come see us on June 26 after the Design Sprint Workshop. This is a great opportunity to expand your network and to be part of a dedicated team of volunteers.

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

2018-06-26 Design Sprint – An Interactive Workshop

For our last event of the 2017-18 season, CapCHI is holding an interactive Design Sprint workshop! Led by former IBMer and design thinking advocate, Ron Gagnier, participants will spend the evening learning techniques that Google Ventures call “a “greatest hits” of business strategy, innovation, behavior science, design thinking, and more.”

This hands-on event will see participants working on a fun and unique design challenge with a team of fellow UX and HCI enthusiasts. Everyone who registers will be placed on a team of 5 or 6 and we are limiting participation to 60. Pre-registration is REQUIRED, so get your ticket before they’re all gone.

Join us at The Fox & Feather Pub and Grill for complimentary appetizers and networking opportunities at 6:00pm, with the workshop beginning at 6:30 (running for approximately 1.5 hours). As always, our partners at The Fox & Feather will be providing our attendees with 10% off food and non-alcoholic drinks.

Date: Tuesday, June 26th, 2018
Time: Doors open at 6:00pm; workshop begins at 6:30pm
Place: Upstairs room (3rd floor) at The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada

Registration is REQUIRED (limited tickets!) (Free!): https://www.eventbrite.com/e/capchi-event-design-sprint-workshop-tickets-46533379591.

Workshop Details:

Product success hinges on exceptional customer experience. Do you think your customer experience is on the right track? What can be done if it isn’t? Learn how to use Design Sprints to achieve awesome design results fast through a hands-on workshop. The workshop will provide an overview of an emerging design approach known as a Design Sprint which packages all the facets of design thinking into short, high-impact sprints. Sounds intense? Google Ventures believes design sprints are the best way to accelerate product design. Ron has used the design sprint approach to achieve great outcomes with both start-ups and established companies. Bring your enthusiasm and get ready to roll-up your sleeves for this fun interactive workshop.


Facilitator Bio:

Delivering Exceptional Customer Experiences through Design and Education
Ron Gagnier is a champion of customer experience, product design and design thinking. He has worked in the design studios of IBM, started the design program at Halogen Software, been a design consultant with start-ups and enterprise companies for 20 years and currently acts as the resident design expert at Invest Ottawa. He is an outspoken advocate for design thinking and delivers fun, memorable workshops around the city. As a design consultant and business mentor for start-ups Ron has observed most struggle to utilize design to deliver the best customer experience they can. Ron works with a company to develop the design strategy needed for success. When Ron isn’t evangelizing the merits of design he can be found at a local ice rink with his kids or playing the guitar.

Read his blog: www.rongagnier.com/blog
Reach him by email: rongagnier@yahoo.com
Follow him on Twitter: @rongagnier
Connect on linkedIn: ca.linkedin.com/in/rongagnier

2018 Annual General Meeting

At the conclusion of our event on Tuesday, June 26, CapCHI will hold it’s annual general meeting (AGM), as stipulated in our organization’s charter. This meeting is open to all and is a good opportunity to learn more about us if you are interested in volunteering to help build our events and bring the community together.

If you are interested in event planning, social media, or have other ideas of how you could contribute to our team, please come see us on June 26 after the Design Sprint Workshop. This is a great opportunity to expand your network and to be part of a dedicated team of volunteers

 

When and Where

This event will take place on Tuesday, June 26th, 6:00 pm at the The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).
When and Where:

 

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

2018-05-15 A Field Trip, Hosted by Irdeto

Join us for our annual field trip, hosted by Irdeto!

DateTuesday, May 15th, 2018.
Time: Doors open at 6:00pm; presentation begins at 6:30 pm.
Place2500 Solandt Road, Suite 300, Kanata, ON K2K 3G5

Registration is required (limited tickets!)https://www.eventbrite.com/e/capchi-field-trip-at-irdeto-tickets-45540161850

Pizza and adult refreshments included!

 

Field Trip Details:

One of the biggest ‘things’ in the Internet of Things is your car. Come, see and play with Irdeto’s vehicle hacking car racing video game simulator, connected car demo and more. Irdeto will demonstrate the consequences of car hacking on the race track, and then show us how their security systems can prevent that.

What do UIs look like for managing the security of things that move when you’re actually on the move?  IoT will chart new territory in UI design. Come and see what Irdeto thinks it might be like.

There will be 2 demos and a short talk

  • Secure Environment vehicle hacking demo– a fun, interactive demo that involves one person driving the simulator and another taking on the role of the hacker in a driving simulator that runs a car racing video game to show what kind attacks can be perpetrated on connected vehicles while they are being driven.
     
  • Keystone connected car key demo– this shows how our product “Keystone” can manage the new car key mobile applications and how it can protect against tampering of these apps. Keystone also incorporates secure policy management to allow different users to be able to access different features of a modern vehicle.
  • Short talk– on the connected world in which we live and dangers we now face, even in your car.

 

About Irdeto

For nearly 50 years,  Irdeto has been a trusted partner to many of the world’s leading software application providers, connected device manufacturers, pay-media operators and content creators to secure their products and businesses. Irdeto is the world leader in digital platform security, with software security technology and cyber services currently protecting over 5 billion devices and/or applications for some of the world’s best-known brands.

 

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

Front End UI/UX Developer – InGenius Software

Organization: InGenius Software

Location: Ottawa, Canada Area

Job description

You are a senior UI/UX developer with at least 7 years of experience (or very freaking smart). Both form (UI) and function (how it’s used) are equally important in the creation of our web applications that are used for real-time user engagement. Not only can you layout the UI, you can build it, and work with a team to realize your vision.

Nothing excites you more than tackling hard technical challenges.

You love learning new things.

You’re a team player.

You speak Typescript/JavaScript, CSS, HTML, and are familiar with AngularJS, React, Bootstrap and responsive design. You have a good understanding of asynchronous request handling, partial page updates, and AJAX. You have scars to show from working around cross-browser compatibility issues.

You have a Degree in Computer Science, Computer Engineering, or related field.

Additional assets:

  • Knowledge of any of: Gulp, WebPack, TeamCity, Scrum/Agile methodologies, Azure, AWS, Heroku, Salesforce, ServiceNow, Microsoft Dynamics CRM/365
  • Full stack development experience.

Please note that you must be legally entitled to work in Canada, and candidates should be able to provide a portfolio featuring examples of their UI/UX work during the interview process.

If this describes you then please apply by sending a cover letter and resume to careers@ingenius.com.

About InGenius

The InGenius team is a group of top notch individuals that enjoy their work and write software that is focused on making the end user a hero. We need like-minded individuals who want to make a difference for our customers with whom we like to establish lasting relationships.

We offer flex hours, health benefits, and competitive pay. You will be hard pressed to find a better place to work.

You can find more about us by going to www.InGenius.com.

2018-04-17 HCI Student Showcase

Join us at our next event at The Fox & Feather Pub & Grill! University and College HCI students will be presenting their work and ideas in a run up to their thesis defence or project presentation and seeking input from experienced professionals and knowledgeable academics. Each presentation will be approximately 12 minutes long with 3-5 minutes for questions and answers.

Date: Tuesday, April 17th, 2018
Time: Doors open at 6:00pm; presentation begins at 6:30pm
Place: Upstairs dining room (third floor) at The Fox & Feather Pub & Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Registration (Free!): We request that you pre-register via Eventbrite, but it is not required to attend… https://www.eventbrite.com/e/capchi-hci-student-showcase-tickets-44861191030.

 

Presentation Details:

1. Acting out a Fantasy Book: An App for Dungeons and Dragons Players – This Algonquin Design Team created an app to play a game that exists only in the minds of a group of Dungeons and Dragons players.  The app supports players wanting to act out a favorite fantasy book. Players create elaborate characters, specifying their skill level, ability with spells, combat maneuvers, hair colour, accents and more. For gamers, there’s a lot to keep track of. The game is being designed for D&D players of all levels and the designers’ gaming community is growing to include people of all ages and ethnicities – these are people who enjoy working collaboratively towards a common goal, especially when snacks are involved!  (students of Jed Looker, Algonquin College)

2. Evaluating Engagement in Digitally Augmented Traditional Games – Aditi Singh and Joanie Ouellet wanted to evaluate whether digital augmentation of a traditional game (twister in our case) influences enjoyment, competition, satisfaction or boredom.  Recruiting 16 participants, they compared the good old traditional version of Twister with an augmented-Twister version. Augmented-twister is a two-player game consisting of a pressure-activated Twister mat and a projected screen. The sensor data is sent to software which displays the next move and the score of each player.  (Aditi is a Masters in HCI at Carleton University and Joanie is a graduate of University of Ottawa, now working on her Master’s in HCI.  Both are students of Audrey Girouard)

3. Improving non-verbal communication via a haptic wrist-wearable device – Jordan Pollock sees the world as an inherently social place that can be very difficult to maneuver since it requires interpreting ambiguous and sometimes unwelcome verbal and non-verbal cues. Jordan has explored a new form of non-verbal expression. He has created Lamsi, a haptic wrist-wearable device to improve non-verbal communication. He tested users on random vibration patterns that used three vibration types across five points on the wrist to help understand how people emotionally perceive vibration patterns. He then used these results to design and test haptic patterns for 8 different emotions. Finally, he tested how users reacted to these emotional vibration patterns as non-verbal feedback for a presentation they had given. (Masters in HCI, student of Rob Teather)

4. Passwords for the visually impaired – Daniella Briotto Faustino says everyone has trouble remembering every single one of their passwords or PINs, but the challenge is even greater for the visually impaired. “Imagine if while typing your password you couldn’t see the keys or the screen to make sure you are typing into the password field,” she said. “For more than 250 million people around the world who are blind or have low vision, that’s how passwords have to be dealt with.” Daniella will deliver her award-winning 3-minute thesis presentation to us. (HCI student of Audrey Girouard, Carleton University)

5. Privacy on Social Media by Gradually Decaying Content Over Time – Reham Mohamed explores the concept of gradually decaying social media content over time to ensure privacy.  She will present different visualizations of decaying information that she has tested for their effectiveness. (Student of Sonia Chiasson, Carleton University)

6. Rapid generation of prototyping of biped character design for multimedia applications – Geoffrey Datema is a student of procedural design algorithms.  He has been studying 3D modelling techniques and has proposed a novel approach for rapid generation and prototyping of biped character designs for multimedia applications. He will be demonstrating the results of his prototyping tool created in Houdini, an industry standard VFX package. (Student in the joint Interactive Multimedia and Design program at Carleton and Algonquin College. Supervisor is John Willman of Algonquin College)

7. Interactive Digital Mapping – Mahmut Erdemli has created a Park-Planning Tool to aid in the creation of Boucher Forest Park in Gatineau, Quebec. He conducted a study on the use of a digital interactive map with 360-video for park planning work. The prototype was tested with 12 participants, and the results support the map’s effectiveness and efficacy for park planning work, such as trail creation and exploration. (Masters student of Robert Biddle, Carleton University. Congrats to Mahmut for a successful thesis defense!)

 

When and Where:

This event will take place on Tuesday, April 17th, 6:00 pm at the The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

2018-03-20 MasterpieceVR

Sculpting & Painting in the Virtual World

MasterpieceVR is the first collaborative virtual reality application for 3D sculpting and painting in the world. MasterpieceVR enables aspiring and professional artists to create in immersive virtual reality environments. With minimal experience, artists can create sophisticated 3D artworks and models faster than professionals with years of experience with traditional 3D modeling applications. Join CEO Jonathan Gagne and Creative Director Mary Ellis for a discussion on how the technology works, and the challenges of sculpting in virtual reality.

We’ll be in our regular spot on the third floor at The Fox & Feather Pub & Grill on March 20th starting at 6:00pm for networking with the event beginning at 6:30pm. There will be free appetizers and our partners at The Fox & Feather will provide attendees with a 10-percent discount on food and non-alcoholic drinks. We invite you to stick around for some high quality post-event networking.

Date: Tuesday, March 20th, 2018
Time: Doors open at 6:00pm; presentation begins at 6:30pm
Place: Upstairs dining room (third floor) at The Fox & Feather Pub & Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Registration (Free!): We request that you pre-register via Eventbrite, but it is not required to attend… https://www.eventbrite.com/e/capchi-event-masterpiecevr-tickets-43958410790.

 

Presenters:

Jonathan Gagne
As the CEO of MasterpieceVR, Jonathan is excited about building the future of virtual reality and feels fortunate to have a team that can help make that a reality. During his Masters, he was nominated by the University of Waterloo as one of their top graduate engineers and has undergrads in cognitive-computer science, economics, and engineering. Jonathan was a university medalist graduating at the top of the university, president of several organizations, and was awarded the highest federal research award for the level. In the business world, Jonathan has directed million-dollar software projects, completed work for the Prime Minister of Canada, and has been headhunted by top international software companies. Today, his life’s work is laser-focused on building a scalable virtual reality startup that is devoted to permanently disrupting the 3D modeling market.

Mary Ellis
As an instructional designer currently researching emerging technology in education, Mary’s perspective is rooted in both learning theory and the creative process. An early adaptor from a young age, Mary has been experimenting with digital artwork for over 25 years. She began formal training in traditional painting techniques at the Lakefield School of Fine Arts and studied Graphic Design at the International Academy of Design and Technology before studying Illustration, Animation and Concept Art at Algonquin College. After graduating with honours, she began teaching digital painting at Algonquin College and is currently Coordinator and Professor in Concept Art Foundations. Mary is currently pursuing her Master of Arts in Technology and Learning through Royal Roads University and is passionate about accessibility and innovation in the field of entertainment industry arts. Her background in art and education gives her insight into the needs of artists looking to move from traditional and digital 2D methods to 3D content creation.

 

When and Where:

This event will take place on Tuesday, March 20th, 6:00 pm at the The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.