Behind the scenes, but ahead of the curve: help us develop the next-generation
Created in 2015 to align, lighten and modernize infrastructure, the Media Technology
and Infrastructure (MTIS) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.
A place with purpose. CBC/Radio-Canada has always been a highly-regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force. MTIS is the team making it happen.
CBC/Radio-Canada is seeking a Senior Analyst, Media Support. Reporting to the Manager, Media Support – User Technology, this is a one-year contract opportunity for someone who wants to step into Canada’s oldest and most respected broadcaster. A Senior Analyst, Media Support who wants to be a key player supporting the live environment and the Corporation’s mobile and desktop infrastructure as we move into a, new building in 2020. A chance to have a say in the design and implementation of new processes and software release packages for the operational environment; a chance to introduce best practices supporting cloud-based solutions.
Who you are and where are you now?
You are a well-rounded programmer at a crossroads in your career and you are seeking out the challenges of a change management environment. You have been designing and coding widgets, websites and cloud-based applications. You believe cloud-based solutions offer the flexibility, freedom and structure we need.
What’s in it for you?
Challenges. We spend our days solving problems on an unbelievable scale. Media files are highly nuanced and incredibly complicated; moving our broadcasting content is am complex technical feat, whether between on-prem servers or to the cloud. And that’s just the beginning. This is an opportunity to act as a connection between the older systems and the new ones. From documenting processes and workflows to creating desktop images and providing assistance to the support services. This is a chance to take on the challenges of looking back and deepening your understanding of desktop environments in order to move us further ahead, into a new way of managing user environments. From introducing best practices to writing scripts that exploit Google’s APIs to generate reports, there is a lot of new and exciting work to be done here.
Be part of the change. Right now we are looking for people who can execute our strategy. Innovators who want to push future-forward thinking. Builders who want to be hands-on, building the next generation of media technology for CBC/Radio-Canada employees. We want to hear the ideas, see the designs and implement the innovations brought to us by our teams. You want to be part of our digital work space transformation effort where you can develop the skills to introduce and manage processes and tools. A place where you will be part of discovering and applying emerging technologies to support the business units’ IT initiatives.
Cutting-edge tech. Data management. Cloud migration. IP for broadcast. AI. Security and reliability. The road ahead changes every day. By joining us now, you will become both pioneer and expert with a highly specialized, in-demand skill-set as you help us take steps towards the next frontier of media. While we will want you to stay, we know you will be able to go anywhere after this. As the official providers of technology to CBC/Radio-Canada, you will be joining the team that touches the latest technologies. You will have a chance to influence the choice and use of newer technologies and introduce changes to the processes.
How you will make a difference as part of a group responsible for:
- Software deployment. You will script the logic, package and deploy new software to specific subsets of end-users using our management tools. You will document the process and determine the parameters for deployment taking into consideration legacy aspects, time-of-day restrictions, targeted end-users, etc. On rare occasions, this will require off-hours support.
- Laptop imaging. You will create, maintain and update a corporate-wide image for end-user laptops and reimage failing laptops.
- Management of vendor relationships. You will engage with third-party support for our printer fleet, cloud providers and other externally managed services.
- Subscription management. You will oversee the rollout of Office 365 and G suite – subscriptions and licenses as well as revoking access when applicable. You will manage mobile device licenses and access.
Why join us?
At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. We offer a rare-in-tech work-life balance with an excellent benefits package and a pension plan noted as one of the best in the country; we want to ensure you are happy in and out of the office.
We are a dynamic, in-flux team less than 3 years old, brimming with potential. There’s a lot of exciting work ahead of us and while we aren’t there yet, we have a plan. Our focus is fulfilling our mandate to exceed audience expectations. We weigh our options, research, explore and evaluate. When we make a decision, we follow through with purpose. We don’t have one static future ahead of us, but a fluid set of options. This means a chance to be part of that change whether you are an idea generator or an executor.
What you bring
- The education. You have a degree or diploma in Computer Science, Information Technology or a related field.
- The experience. You have worked in cloud-based environments such as Google, AWS and/or Azure, scripting and programming. You have exposure to user environments in typical enterprises. You have an awareness of the tools – and the alternatives – for software deployment to internal teams.
- The communication skills. You are fluently bilingual. You are skilled at presenting ideas, documenting processes and workflows and relaying your opinions with sensitivity. You know how to listen and you understand perspectives.
- The collaborative approach. You thrive in a team-focused environment. You can guide and direction for teams and take a hands-on role wherever needed.
- The relationship building finesse. You can nurture strong two-way relationships with peers, partners, clients, staff, senior managers and external technological vendors.
- The analytical skills. You are a problem-solver, a researcher and a detail-oriented planner.
- The bridging capability. You work on the cutting edge of technology and pick up new tools quickly. You are aware of modern, best practices and you thrive in an Agile environment. You can easily adapt to working with older, legacy systems. You understand how to elicit the requirements of the business and present solutions both immediate and long term that will keep us moving forward.
Think this job is meant for you but worried you don’t have it all? At CBC/Radio-Canada we know that not everyone takes the same path when it comes to building their skills. Hands-on experience, intelligence, innovation, a passion for learning and a team- focused approach can combine to form the best set of qualifications. If you feel you meet 70% of the requirements we are seeking and you are excited by the possibility of growing our company, take a chance and express your interest here: As a leader in expressing Canadian culture and enriching democratic life, we need to be as diverse in every way as the country we serve, both within our workforce and on air. As an employer, we value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and permeate all the services we provide as Canada’s public broadcaster.