2017-04-18 Virtual Reality Gaming at Colony VR

It’s field trip time!  

Continuing our tradition of exciting CapCHI field trips, on Tuesday, April 18th, we’ll be heading to Ottawa’s virtual reality experience studio Colony VR, They are a local business owned by a family of fresh faced entrepreneurs who are passionate about Virtual Reality and shaping the future by creating the next wave of VR software and augmenting hardware.

Since our attendance is limited for this event to ensure adequate opportunities for gaming, a $15 registration fee in advance is required to attend. However, we will be providing dinner (pizza and sandwiches) and a variety of drinks (i.e., beer, coffee, soft drinks). Please arrive by 6:00pm.

Date: Tuesday, April 18, 2017.
Time: 6-8pm

  • Doors open at 6pm for a mix of networking, gaming and food/drinks
  • Presentation from 6:30-6:45pm
  • More gaming and networking 6:45-8pm

Place: Colony VR58 Beech St, Ottawa, ON K1S 3J6, Canada.

Pre-registration is REQUIRED (limited tickets!):  https://www.eventbrite.com/e/capchi-event-virtual-reality-gaming-at-colony-vr-tickets-33014226440

Presentation:

Please join Thea Scherer Johnston, Colony VR’s Chief Game Testing Officer, in an informal discussion on the HTC Vive (a room scale VR system), overview of the games and experiences currently available and a review of how they are (successfully or not) using the Vive’s motion controllers. Different motion controller interface styles and usability challenges will also be discussed.

Speakers’ Bio:

Stefan Scherer has more than 20 years of technical, product design, operational, and business development experience across the full spectrum of hardware, firmware and software development.

Rebecca Johnston has more than 20 years of diverse community development, education and policy development experience. She applies her finely honed domestic and interpersonal engineering skills to grow both the business and community relationships.

Facility:

  • 2000 sqft light industrial space.
  • Six 12 foot wide ‘hexes’ to support a true room scale experience.
  • Each ‘hex’ is equipped with a 55” TV, bar table and stools so people can watch.
  • Studio is wheelchair accessible.

Where:

Colony VR58 Beech St, Ottawa, ON K1S 3J6, Canada. – View Map

Pre-registration is REQUIRED (limited tickets!):  https://www.eventbrite.com/e/capchi-event-virtual-reality-gaming-at-colony-vr-tickets-33014226440

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

2017-03-21 Metrics and KPIs for Assessing Your UX Strategy – A Panel Discussion

CapCHI presents a panel discussion on metrics and KPIs for assessing the health of your UX strategy!

Date: Tuesday March 21st, 2017
Time: doors open at 6:00 pm; presentation begins at 6:30 pm
Place: The upstairs room at The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Registration (Free!): We request that you pre-register via Eventbrite, but it is not required to attend: https://www.eventbrite.com/e/capchi-event-metrics-and-kpis-for-assessing-your-ux-strategy-a-panel-discussion-tickets-32629249965.

What:

Similar to how businesses can utilize KPIs to establish and monitor progress toward a variety of goals, such as environmental “green” initiatives, cost avoidance programs and low-cost country sourcing targets, UX practitioners can also use KPIs to evaluate the success of a UX strategy or particular activity in which they engage in at their organization. Come join us in a panel discussion on Tuesday March 21st at The Fox & Feather. CapCHI has reached out to a few local experts to explore the topic of metrics and KPIs and how it can impact UX practice.

Moderated by Carleton University’s Bruce Tsuji, our panel of experts will try to shed some light onto this topic.

Moderator:

Bruce Tsuji (Carleton University, Department of Psychology) – Bruce has 30 years of UX design, product management, marketing, and consulting experience for several iconic technology companies as well as some start-ups that you never heard of. Surprising even himself, Bruce completed his PhD and was hired as a tenure-track instructor in psychology and human-computer interaction at Carleton University in 2013. He recently received Carleton’s Teaching Achievement Award in recognition of his development of the university’s very first Massive Open Online Course (see www.ecarleton.ca). His current research focus is comparisons of online versus face-to-face teaching and learning and he serves as the Department of Psychology’s teaching mentor.

Panel of Experts:

Alasdair Stuart-Bell (Jumping Elephants) – Alasdair is the co-founder, partner and UX Lead at Jumping Elephants, a small, but mighty, consulting firm located in Ottawa. He is an experienced user needs researcher, information architect, strategist, user experience designer, and a strong project manager, with over 18 years experience. He leads the user experience (UX) research and design activities for our many clients. Alasdair has an M.B.A. from Dalhousie University, which focused on Marketing, International Business, and Information Technology and a B.A. in Political Studies from McGill University. He is also actively involved in the volunteer scene.

Alasdair thinks the best UX experiences are about taking the results of well designed research and core business requirements and applying engineering, marketing, graphical and industrial design, and interface design to develop solutions that users want to use and help them complete their tasks.

Meaghan Reinecke (Qlik) – Meaghan currently hangs her hat at Qlik Technologies – both as a User Researcher, and as the UX Team Lead for North America. Her previous chapter was a 10y stay at Macadamian, as a User Researcher and a Solutions Architect. Research has brought her to Lisbon, Portugal to Lisbon, Ontario, and interviewing folks from 4yo to 84 yo. Her two young boys keep her up to date with the latest developments in Ninjago, happy to discuss off-thread.

She and the Qlik Team have been discussing the Maslov’s hierarchy of metrics, where all metrics align or support each other. She also driving the integration of tracking tools into current products, to augment the research team with usage stats, analytics, and the ability to start AB testing..

Mike Atyeo (Neo Insight) – Mike has a degree in Psychology, a Master’s in Computer Science, and many years in retail point-of-sale, financial systems and telecommunications. He worked on Corporate Design strategy in British Telecom and implemented a user-centered design process for their Consumer Products division. Since co-founding Neo Insight, Mike has led many UX projects for government, high-tech and higher education clients, including working with the Government of Canada and Cisco on UX KPIs and programs.

Mike is also a past chair of CapCHI!

Tanya Snook (Treasury Board Secretariat) – Tanya has spent almost 20 years designing websites and applications in both the public and private sectors. She authored a performance measurement strategy which launched the procurement of the government’s enterprise web analytics system. Tanya works as a technical analyst at Treasury Board of Canada Secretariat and is co-chair of CanUX conference.

When and Where:

This event will take place on Tuesday, March 21st, 6:00 pm in the upstairs room at the The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

There will be free appetizers and our partners at The Fox & Feather will provide attendees with a 10 percent discount on food and non-alcoholic drinks.

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

Senior Manager, User Experience (Kinaxis)

Job Opening: Senior Manager, User Experience

Location: Ottawa, ON, Canada

Kinaxis® is a leading edge software company located in Ottawa, Canada. Our RapidResponse® on demand software provides business solutions to some of the largest companies in the world. Many of their products you likely use in your everyday life: it might be the car you drive (Ford, yep they’re a customer), the camera you take pictures/video with (Nikon and GoPro, they’re customers too), the phone you have in your hand all day (Samsung, them too), the shoes you wear (ASICS), critical medications you take (Bristol Myers-Squibb) or the ATM you use at your bank (NCR). These are just a few of the household names that use our industry leading technology and solutions. For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com/.

User Experience and Design is HIGH PROFILE at Kinaxis. Our design team works side-by-side with Product Management and Development teams to build visual, elegant, efficient and intuitive interfaces that push the boundaries of our business solutions to rival those of leading consumer applications.

If you are looking to make a difference, enjoy challenging work, and want to contribute to next-generation world class technology, then Kinaxis is the place for you! With the stability of an established company, combined with the passion and innovation of a start-up, Kinaxis is a GREAT place to work. Our success and growth means we are expanding. We are currently looking for: Senior Manager, User Experience

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Product Designer (Kinaxis)

Job Opening: Product Designer

Location: Ottawa, ON, Canada

Kinaxis® is a leading edge software company located in Ottawa, Canada. Our RapidResponse® on demand software provides business solutions to some of the largest companies in the world. Many of their products you likely use in your everyday life: it might be the car you drive (Ford, yep they’re a customer), the camera you take pictures/video with (Nikon and GoPro, they’re customers too), the phone you have in your hand all day (Samsung, them too), the shoes you wear (ASICS), critical medications you take (Bristol Myers-Squibb) or the ATM you use at your bank (NCR). These are just a few of the household names that use our industry leading technology and solutions.

User Experience and Design is HIGH PROFILE at Kinaxis. Our design team works side-by-side with Product Management and Development teams to build visual, elegant, efficient and intuitive interfaces that push the boundaries of our business solutions to rival those of leading consumer applications.

If you are looking to make a difference, enjoy challenging work, and want to contribute to next-generation world class technology, then Kinaxis is the place for you! With the stability of an established company, combined with the passion and innovation of a start-up, Kinaxis is a GREAT place to work. Our success and growth means we are expanding. We are currently looking for: Product Designer

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2017-02-21 The UX of Love

Join us for our February event at The Fox & Feather Pub and Grill, “The UX of Love“, presented by Véronique Verreault, Présidente – CEO, Miss VV’s Mystery!

Doors open for complimentary appetizers and networking opportunities at 6:00pm, with the presentation beginning at 6:30. As always, our partners at The Fox & Feather will be providing our attendees with 10-percent off food and non-alcoholic drinks.

Date: Tuesday February 21st, 2017.
Time: doors open at 6:00 pm; presentations begins at 6:30 pm.

Place: NOTE Main floor dining room (turn right upon entering) at The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Registration (Free!): We request that you pre-register via Eventbrite, but it is not required to attend… https://www.eventbrite.com/e/the-ux-of-love-tickets-31957964131.

Abstract:

What does UX has to do with Miss On the Go?

After over a year of research and development and a collaboration with engineers, industrial designers, sexologists, focus group and mobile applications developers, Veronique launched a social media financing campaign announcing Miss On the Go, a combination between a vibrator and Kegel exercise device for women that’s controlled through a mobile app.

The application has additional features – like letting another user control the device from afar, helping couples enjoy their sex life while they’re travelling. The application also has a social networking feature, allowing users to play with strangers, share photos and has a Tinder-like geolocation feature.

Roll up your sleeves and make it happen! Vive le UX! 😉

Social media: @missvvsmystery #MOTG.

Bio:

Veronique is the founder of Miss VV’s Mystery, a company that created Miss On the Go, a very unique sex toy with a mobile app.

After studying management and motivated by her passion to become a successful entrepreneur and human well-being, Veronique decided to make her dream come true: she started her own business in a fascinating market in which she could use her knowledge, creativity and personal touch to enhance lives of women and couples everywhere.

When and Where:

This event will take place on Tuesday, February 21st, 6:00 pm at the The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

2017-01-17 Startup Showcase

Ever wonder what is going on at the leading edge of technology and user experience research and design in Ottawa? Well here’s your chance to see some exciting new companies show off their wares at CapCHI’s Startup Showcase!

Date: Tuesday January 17th, 2017
Time: doors open at 6:00 pm; presentations begins at 6:30 pm
Place: Upstairs room (3rd floor) at The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Registration (Free!): We request that you pre-register via Eventbrite, but it is not required to attend… https://www.eventbrite.com/e/capchi-event-startup-showcase-tickets-30565972647.

Join us on Tuesday, January 17th at The Fox & Feather Pub and Grill, where some local startups will present their products and business concepts to a distinguished panel of UX specialists and entrepreneurs. The aim of the event is to get these companies exposed and to provide them with valuable feedback that can help them tweak a product, improve the product roadmap, or simply get some words of encouragement that they’re doing an awesome job.

Come for the product demos and stay for the awesome networking, food, and drinks. Doors open at 6:00pm for networking and the event starts at 6:30pm. There will be free appetizers and our partners at The Fox & Feather will provide attendees with a 10 percent discount on food and non-alcoholic drinks. We invite you to stick around for post-event networking and some potential hands-on technology demos!

Meet our Startups

Branch is an innovative technology company that specializes in proximity messaging and data capturing. Their proximity-based platform uses Bluetooth beacons to deliver contextual information to smartphone users. The branch mobile application, available for free on the App store, helps users learn about the places and people around them. Branch adapts to a variety of beacon services and includes an Analytics Dashboard that offers insights into real-time customer behaviour in the physical store. (www.branchapp.ca)

  • Ahmed El Mahrakawy, Co-Founder/CEO, will present Branch’s products.  He is a strategic, multidisciplinary designer & creative director with an eye for innovation and pixel perfection. Before starting Branch, Ahmed and his co-founder, Brandon, launched and sold Emploid; an automated employee-scheduling platform.  Ahmed is currently working towards an MBA emphasizing IT.

Else is a startup aiming to empower people to live a more balanced life, by making the cooking experience more healthy, rewarding and simple. Oliver is Else’s flagship product. It is a smart and automatic cooking device that empowers user to simplify their life, discover new foods and eat more healthily. See this cooker prepare a pasta meal.  (http://elselabs.io/)

  • Khalid Aboujassoum is Founder and CEO at Else. Prior to starting Else, Khalid worked in product development as a software engineer. He holds a BASc in Computer Engineering with an Engineering Management Option.

InteractiveStudios builds engaging omni-channel solutions for modern facility owners and management companies. Their products help individuals and management get to know the great indoors.  For users they provide large interactive directories; for facilitiy owners and management they provide applications to collect and analyze indoor activity. (http://www.interactivestudios.ca/)

  • Colin A. Pritchard, Chief Operating Officer (COO) of InteractiveStudios Inc. He is a professional graphic designer and serial entrepreneur. He leads the creative team at InteractiveStudios Inc. designing interactive UI’s for their touchscreen kiosks. Colin worked throughout Southeast Asia on global supply chain strategies over 6 months in the summer of 2016. He recently completed a masters of engineering degree in technology innovation management. 

SimWave is an interactive digital media development company based in Ottawa, Ontario. Focusing on innovative and ground-breaking projects, SimWave has developed a multi-sensory virtual reality (VR) booth that acts as a vehicle to experience VR games or experiences. The booth is equipped with a rumbling floor, bursts of air/wind, heat, cold, and smell. As of right now, SimWave is developing a Vimy Ridge WWI VR experience, an old Steam Locomotive VR experience, and a Human Anatomy VR experience.  SimWave has also developed a 20-person interactive theatre that can be experienced in North America and Europe. (www.simwave.ca)

  • Matt Thomas, Head of Business Development, has an extensive background in management and entrepreneurship which reaches back to when he was only 16. After creating a viral YouTube channel that reached 60 million views, he began producing, directing and managing high-scale video productions at his own video company, Trending Media. Now Matt has brought his high production techniques and innovative thinking to SimWave to develop and acquire new business and handle all of our exceptional clients.
  • Adam Caithness, Chief Financial Officer, brings over five years of management and financial experience to the SimWave team. During this time he has acquired countless research and development projects, resulting in over a million dollars’ worth of R&D grants and funding. He has a strong background in finance as well as an aptitude for tech and military simulation. Adam ensures SimWave remains a prominent force in the ever-changing industry of tech and that SimWave runs as an automated system.

Tumello helps podcasts listeners easily discover and listen to curated and subscribed podcasts across multiple devices based on the topics that interest them.

  • Joel Kapongo is the co-founder & CEO of Tumello. When he is not working on programming, designing, or promoting Tumello, he is tucked away somewhere reading, listening to podcasts, or playing music.

 

Panel of Experts

Stephen Davis is a program lead at Invest Ottawa, a non-profit organization that partners with the City of Ottawa to set the strategy and manage the programs that are critical to moving Ottawa’s economy forward. Stephen provides critical advice to businesses in their early stages of development.  Stephen‘s advice comes from a wealth of experience. He’s an entrepreneur with an extensive marketing background, a system’s engineer, and a software architect with 25-30 years of experience. Bringing all of these talents to the table he has been the Chief Technology Officer or CEO for half a dozen Startups. Oh and he’s a qualified yoga instructor and triathlete too! 

David Mann is CEO of inBay Technologies Inc., an Ottawa based multi-factor authentication company. After leaving Nortel in 2001, David formed his own consultancy company focused on executive mentoring, actively advising Canada’s leading researchers in the futures of cyber-security, web network evolution and the rapidly changing market of smart web based applications. David was named professional of the Year in April 2015 by Worldwide Branding for Excellence in Technology Consulting. 

Jonathan Segel leads the global Radio and Mobile Network Innovation group at Nokia. With over 35 years in the high tech industry he has managed the creation of multiple new telecommunication products and services in a diversity of subdomains. He has provided direction for startups, done due diligence for start-up acquisitions. Within Nokia, Jonathan is known for his innovative ideas. Jonathan has numerous patents, and broad experience across the business, marketing, and innovation spectrum. 

 

When and Where:

This event will take place on Tuesday, January 17th, 6:00 pm at the The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

2016-12-13 Lightning Talks

Join us on Tuesday, December 13, 2016 at The Fox & Feather Pub and Grill for an unplugged CapCHI meetup! We’re moving away from our usual format and bringing you a more casual night of Lightning Talks!

Date: Tuesday December 13th, 2016.

Time: doors open at 6:00 pm; presentations begins at 6:30 pm.

Place: Upstairs room (3rd floor) at The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Registration (Free!): We request that you pre-register via Eventbrite, but it is not required to attend… https://www.eventbrite.com/e/capchi-event-lightning-talks-tickets-29650716090

Join us at 6:00pm for complimentary appetizers and chats with like-minded friends. You’ll also get 10-percent off food and non-alcoholic drinks throughout the evening.

Lightning talks explained

Lightning talks are a series of 5 minute presentations from a wide range of professionals and academics from the HCI, UX, and Design worlds. Our speakers will be talking about what interests and excites them outside of their everyday work. Whether it’s technology, art, or history, we’re here to find out what people are passionate about! No matter what your interests, we guarantee you’ll learn something new.

Presenters

Shamima Khan, Director, User Experience at Radiant Design Studio

Michelangelo – Artistic genius and an original UX designer

  • Michelangelo, the world famous artistic genius, created the statue of David and the Sistine Chapel ceiling among many other incredible works of art. But there’s another, little-known side to Michelangelo. This talk will briefly discuss the UX processes he followed hundreds of years ago as a renowned painter, architect, and sculptor.

Tamyca Dorrington, UX Designer, Service Canada

Gardening as an instrument of grace

  • We live in an era of instant gratification. We see something, we want it, we get it. The idea of waiting for something is almost inconceivable in modern society. How can we learn to be more patient people? Tending to a garden, even just a few houseplants can help cultivate an appreciation for the things in life that take a little longer to come to fruition.

Gillian Massel, Content Strategist, Shopify

The art of the insult

  • As an arrogant teenager, I was drawn to Shakespeare’s insults as a way of expressing my contempt. Now, as an adult, I admire the Bard’s inventive invective for it’s creativity, playfulness, and demonstration of master wordsmithery. In this brief talk, I’ll explore some of Shakespeare’s finest insults and explain the literary technique behind his greatest abuses.

Lina Bonapace, Director of UX Research, Macadamian

I am a map addict!

  • I love maps and have surrounded myself with them in various forms since my childhood. I’ve found them useful to follow, beautiful to look at and fun to immerse myself in. I’d sit in a plane and stare at the flight routes dreaming of my next exotic destination, I’d follow the drawing of the golf course on the scorecard to see what obstacle lay ahead, and I’d search for the places my family came from in a beautifully coloured atlas. In this lightning talk I will share with you my fascination in creating maps in both my personal and professional life.

Monica Zaczynski, User Experience Design and Research Consultant, Telus Health

Just start already: Lessons learned from my pet Sourdough Starter

  • Beginning with an interest in exploring foods and health, I’ll share my my journey, partially fuelled by a stubborn determination, to make an amazing loaf of bread. What I learned from several failed attempts is that, making a sourdough starter is more than reading the recipe and following instructions. It can teach us all about learning how to read and respond to our environment, how to be patient and mostly importantly to experiment and have fun.

Joel Kapongo, CEO and Co-founder, Tumello

Parallels Between UX and Music

  • Over the past few centuries music theory has undergone lots of evolution. Given that music and user experience design are both creative processes, we can draw parallels between these two disciplines. There’s a lot UX designers can learn from music! In this talk, Joel, will present these parallels in a fun, relatable, and easy to understand manner.

Scott Duncan, Senior Consultant, Systemscope

Chimeda: Reconciliation on the Ottawa River

  • Since 2013, I have organized “Chimeda”, an annual canoe trip with the Algonquin community of Kitigan Zibi, and my own village of Wakefield. Each year, we paddle the Gatineau River to Ottawa. The trip was borne of a real desire among people in my community and Kitigan Zibi to get to know each other, and to create friendships. At a time when there is so much divisive rhetoric, we are pleased that for Canada’s 150th, our trip will be larger than ever: a potent symbol of reconciliation on the Ottawa River.

Alëna Iouguina, UX Research Lead, Shopify
Anthony Dewar, Co-founder: Ecotonos Design + Manufacturing

Designing collaborative experiences with robots

  • Robots are beginning to work and play side by side with people and present new experiential opportunities at the intersection of human and technology driven cultures. With the help of our Musical Robots we’ll show how today’s robots are not only fully buildable in a home environment, but also smart, adaptable, and possess a great sense of humour. As a result, new research and design practices are emerging to address the virtual and physical interfaces that further blend the line between nature and technology and will make you question what it means to be human.

Hilary Little, Senior UX Designer, CBSA

Green burial

  • After chatting lightheartedly with my daughter one day about what I’d want done after my (hopefully very far off) demise, I realized that none of the traditional options resonated with me. I disliked the idea of buying an expensive casket just to put it in the ground, the idea of chemical embalming just felt wrong and I didn’t want to eternally perch on anyone’s shelf in an urn. What I wanted was something much more in tune with nature. I believe my final request was “just stick me in the ground and plant a tree”. But was that even possible? In this lightening talk, I’ll tell you about green burial, and shed light on some common misperceptions about the traditional way of doing things.

 

AND YOU! That’s right, we’ll be opening up the floor. If you’re up for it, tell us about your own interests or hobbies in a quick 5 minute presentation.

 

When and Where:

This event will take place on Tuesday, December 13th, 6:00 pm at the The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

User Experience Manager/Director (Ottawa)

Position: User Experience Manager/Director

Location: Ottawa

The UX Manager/Director is the senior user experience advocate that guides the creation of intentional experiences through conducting user experience strategy, research, testing and design for both Akendi internal and external clients. You strategize and problem solve to ensure that the work that is delivered to clients will meet project objectives, follows the Akendi process and inspires them with perfectly executed user experience insights and solutions.

You guide a team of Akendians with skills and experience related to user experience research and design and other related industry fields and manages their projects to produce final outcomes that reflect positively on Akendi and our clients. You are an ambassador for the Akendi brand and a key stakeholder in user centred UX research and design related decision-making, ensuring state of the art approaches, methods and assures the quality of Akendi user centred research, testing, information and interaction design. You participate in the execution of UX research and UX design projects for websites, software interfaces, mobile interfaces, hardware interfaces is a plus, from kick-off to completion.

You possess a deep understanding of user research techniques, information design and interaction design principles and approaches with core strengths in information plus interaction design and user research. You work with a deep understanding of user-centered research and how to apply it successfully to final user experiences.

You ensure that projects meet the requirements of the client and are completed on time and within budget while respecting client business goals as well as being responsible for maintaining day-to-day client relationships. You oversee the execution of projects from external vendors such as recruiters, freelancers, front end coders and coordinates estimates, scheduling, production and delivery of final deliverables of these vendors. You participate in delivering Akendi’s training courses related to UX, as well as in making recommendations for changes or updates to the training curriculum and program.

Key Responsibilities

  • Contribute to development of “best in class” UX research and design services
  • Manage user experience team, project planning and work flow
  • Manage day-to-day responsibility to user experience team and outside vendors as required
  • Plan and estimate effort for projects
  • Contribute to blog writing
  • Deal with conflict management and resolution
  • Personal appraisals, year plan creation, coaching and support team members in growing their career
  • Responsible for the proper application of UCD principles, Akendi’s Experience Thinking process
  • Be fully knowledgeable in user centered design and how the Akendi experience thinking process fits with UCD
  • Provide quality assurance of research and design deliverables
  • Contribute to the development of the user experience team’s culture and quality standards
  • Elevate the level of the work coming out of the user experience team
  • Educate project teams from other disciplines on the user centered design process and its value
  • Communicate the user centred approach, process, value and experience thinking to clients
  • Be an Akendi user experience ambassador
  • Take a supporting role in Akendi’s UX training program, creating curriculum, course materials
  • Manage partner relationships
  • Limited project travel as required (5-10%)
  • Manage multiple deadlines and conflicting priorities
  • Deliver UX training courses and make recommendations for curriculum updates

Experience

6+ years of working in the UX field. Advanced degree in UX related disciplines:

  • Cognitive science
  • Computer science
  • Human Computer Interaction
  • Human Factors
  • Psychology

Please send your resume to humanresources [at] akendi.com

Thank you to all applicants, but only those selected for an interview will be contacted.

About Akendi

Akendi is a user experience & service design firm, leveraging equal parts user experience expertise and creative design excellence. We provide insights and analyses about user behaviour, combine this knowledge with inspired creative design, and scientifically architect the user’s experience to meet an organisation’s goals. The result is informed product and service experiences that enable organisations to increase their outreach, engage users, and improve customer experiences.

www.akendi.com

2016-11-15 – Stories about learning and growing from the Better Experience Bureau at Optimal Workshop

Join us for our November event at The Fox & Feather Pub and Grill, “Stories about learning and growing from the Better Experience Bureau at Optimal Workshop“, presented by Andrew Mayfield!

capchi-nov-2016Doors open for complimentary appetizers and networking opportunities at 6:00pm, with the presentation beginning at 6:30. As always, our partners at The Fox & Feather will be providing our attendees with 10-percent off food and non-alcoholic drinks.

Date: Tuesday November 15th, 2016.
Time: doors open at 6:00 pm; presentations begins at 6:30 pm.

Place: Upstairs room (3rd floor) at The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Registration (Free!): We request that you pre-register via Eventbrite, but it is not required to attend… https://www.eventbrite.com/e/stories-about-learning-and-growing-from-the-better-experience-bureau-tickets-29001530358.

 

Abstract:

The Better Experience Bureau at Optimal Workshop brings together the functions of customer success, team happiness, and community management with the goal of treating all parties, customers, team, and the various communities we’re a part of with equal priority. It’s a balance, as everything is, and we’re still learning through such varied activities as researching researchers, hosting events big and small, and making vegetable juice. This presentation will be an informal session with a little storytelling and Q&A about how we run our design, discovery and development process.

Bio:

Andrew Mayfield is the CEO at Optimal Workshop, a suite of user research tools designed to help designers and information architects improve the user experience of their products. He’s a big advocate for creating better and more meaningful experiences for all, and channels that mantra through his work at Optimal Workshop. Aside from UX-related things, Andrew has a love of gadgets and loves dabbling with inventions.

When and Where:

This event will take place on Tuesday, November 15th, 6:00 pm at the The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

2016-10-18 It’s just a door! – Prison door control

Join us for our October event at The Fox & Feather Pub and Grill, “It’s just a door! – Prison door control“, presented by Mark Bottomley!

Doors open for complimentary appetizers and networking opportunities at 6:00pm, with the presentations beginning at 6:30. As always, our partners at The Fox & Feather will be providing our attendees with 10-percent off food and non-alcoholic drinks.

Date: Tuesday October 18th, 2016.
Time: doors open at 6:00 pm; presentations begins at 6:30 pm.
Place: Upstairs room (3rd floor) at The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

Registration (Free!): We request that you pre-register via Eventbrite, but it is not required to attend… https://www.eventbrite.com/e/capchi-event-its-just-a-door-prison-door-control-tickets-28410211708.

Abstract:

Prison door control provide an unusual and interesting variation on user interface design that is not typical for most systems. This will examine the specific requirements for institutional door and barrier control. After all, it’s just a door.

Bio:

Mark Bottomley P. Eng.
Mark has been an engineer with the Electronic Systems Security Group at Correctional Service Canada for 6 years working with all kinds of security systems used in our institutions. In a previous life he has worked on IBM’s J9 Java Virtual Machine, Zucuotto Wireless’ Java CPU, and various military electronics programs at General Dynamics. His interests include UI, CPUs, bass, and guitar.

 

When and Where:

This event will take place on Tuesday, October 18th, 6:00 pm at the The Fox & Feather Pub and Grill, located at 283 Elgin St, Ottawa, ON, Canada (foxandfeather.ca).

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.