2018-12-11 Lightning Talks

Join us for an unplugged CapCHI meetup! We’re moving away from our usual format and bringing you a casual night of Lightning Talks.

DATE AND TIME: Tuesday, December 11, 2018, 6:30 – 9:30 pm; doors open a 6:00 pm.

LOCATION: The Clubhouse – Mulligan’s Golf Bar, 201 Queen Street, 3rd Floor, Ottawa, ON K1P 5C9.

REGISTRATION: (Free!) We request that you pre-register via Eventbrite, but it is not required to attend… https://www.eventbrite.com/e/lightning-talks-tickets-52985461943

Lightning talks are a series of 5 minute presentations from a wide range of professionals and academics from the HCI, UX, and Design worlds. Our speakers will be talking about what interests and excites them outside or inside of their everyday work. Whether it’s technology, art, or history, we’re here to find out what people are passionate about. No matter what your interests, we guarantee you’ll learn something new!

Presenters

1. Shamima Khan, Director, User Experience at Radiant Design Studio

Not My Day Job – The Secret Life of a UX Designer

I have somehow become part of the underground arts scene in Ottawa and will be sharing my experiences.

 

2. Noah Fang, Service Designer & Business Strategist at Wingd Inc.

The Mythical Transformation

Debunking the myth of organisational transformation by identifying three types of transformations an org undergoes, with implications on what an org needs to survive in the future.

 

3. Jeremy Kuzub, Developer at Shopify

Bottling the Aurora Borealis – How We Try to Relive Moments and Memories

The Aurora Borealis (Northern Lights) define the Arctic and the Canadian Experience. They are ephemeral, mercurial, unbelievable, and defy everyday experience. But the experience has always been a challenge to capture and share and re-live – how have we tried to do this in the past and present, and what lessons does this have for other experiences and memories?

 

4. Lisa Fast, Service Designer, UX Architect, Speaker and Co-founder of Vation Inc.

The UX of Math Experiments – When Kids Cry

Some years ago, I took on adapting a set of math and cognitive experiments into online versions for little kids. Several of my friend’s kids cried or just wandered away during the pilot tests – it was brutal. I’ll share some of the most simple and fun ideas from the project, including one of the experiment-games that gave our longitudinal study an amazing retention rate. Kids came back every year into the study just to play it, surprising the heck out of us.

 

5. Bruce Tsuji, Professor at Carleton University

What University Teaching Has Taught Me: Tales from the Other Side of the Lectern

Many (most?) of us have at least some experience with post-secondary education.  However, as someone who has only relatively recently joined the academic ranks (2013) I have been surprised and amazed at what I’ve learned about universities from the teachers’ side of the lectern.  I hope you will find a few tidbits amusing and disconcerting about our university system in 2018.

 

6. Damien Middleditch, Team Lead of Digital Planning at Agriculture and Agri-Food Canada

The IA of Kitchen

Ever had the experience of helping in someone’s kitchen and spending an eternity finding… the… right… (it’s here somewhere) spoon? Bring your UX skills into the kitchen!

 

7. Mike Freeman, UX Specialist at The Canadian Internet Registration Authority (CIRA)

Improving IRL Experiences

As what some people would call a realist (others a negative &@&%$) I’ve always had issues communicating and interacting with some people, but others I just click with. To better understand what was causing this issue I applied some of the techniques used when designing a user experience to my IRL interactions with clients, colleagues, and stakeholders.

 

8. Mila Stojmenovic, Postdoctoral Fellow at Carleton University

Social Media’s Influence on Websites

Social media has ‘Influencers’ who are meant to persuade you to buy things. Let me tell you, they are successful! … But can a completely unfamiliar person or nameless textual user review sway your opinion of a website’s usability or visual appeal? Does social media influence how we use websites? Does the impact last, even after you have first-hand experience with the website? The answers may surprise you.

 

9. Luc-Rock Paquin, Manager of Client Experience Testing at Service Canada

From Couch Potato to Ironman Finisher

I went from being a total couch potato to running 10 marathons and completing an Ironman triathlon. I’ll explain how YOU can accomplish anything with perseverance and determination.

 

10. Peter Eszes, Senior Designer at Shopify

How Speaking Multiple Languages Results in Better Solutions

In many occasions people I talk to voice their opinion of how unfortunate it is, that I had to learn a second language, since my mother tongue is not widely spoken. To that my usual response is, that I find it unfortunate that not everyone is forced to do so. Equipping everyone with the capability of thinking about problems in different ways and in different languages.

 

11. Gil Cote, Optimization Delivery Lead at Treasury Board Secretariat’s Digital Transformation Office

Pinball Collecting and Tribalism

Tribalism can be found in the most unexpected places. I’ll share what collecting pinball machines has taught me about communities and tribalism.

 

12. Vivienne Kay, UX Designer at Shopify

TBA

 

13. Michael Grigoriev, UX Lead at Shopify

TBA

 

AND YOU! That’s right, we’ll be opening up the floor. If you’re up for it, tell us about your own interests or hobbies in a quick 5 minute presentation.

More speakers will be announced closer to December 11th.


Mulligan’s Golf Bar

We now meet at 201 Queen St., 3rd Floor in “The Clubhouse”. Our new space has:

  • An elevator to the 3rd floor
  • A very relaxed atmosphere with a geeky vibe that suits our group
  • Seating for up to 50 people, and potential for more in a pinch.
  • Restrooms
  • Free underground parking after 5 pm in the CD Howe building, 235 Queen street.
  • Private bar and dedicated serving staff
  • Excellent pub food at reasonable prices including vegetarian options
  • Large screen projector and smaller screens for local viewing
  • Microphone for presenters

We moved to avoid a parking nightmare on Elgin, to welcome more UX people who work downtown, and to be more accessible.  Regrettably, we are not yet fully accessible (we really tried) because the elevator door to the 3rdfloor is 30” wide and the elevator interior is not large.  Also, the accessible toilets on the 3rd floor do not have a bar beside the toilet.  However, some mobility barriers have been removed.  We canvased many, many locations, and this location had the very best overall qualities including great food, appropriate room size and layout, a fun side, friendly management, good audio and visibility of speakers, and a fee structure we could afford.  We hope you will love it as much as we do.


About Us

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

 

Frontend Developer – Accurate Creative

As a Frontend Developer, you are skilled at translating creative briefs into highly original, goal-oriented, online products. You have the ability to envision online solutions to solve business problems. You have the talent to blend technology and content into visually-stunning products and engaging brand experiences. You understand user experience. You are a code wizard and if you don’t know how to do it, you’ll figure it out. You are accomplished in current technologies but always have your head up, ready to challenge yourself and adapt to changes on the horizon. You are a self-starter, able to accomplish your tasks with minimal supervision. And, you are an excellent verbal communicator, love to collaborate with like-minded creatives, and are an active participant in briefings, meetings and strategy sessions.

Must-have skills:

  • A diploma or degree in Multimedia or applicable training
  • 2–5 years of agency experience or similar work environments
  • Expert knowledge of HTML/SCSS, Javascript, JQuery
  • Back-end experience with PHP, MySQL, APIs and WordPress
  • Experience with Canadian Government Web Experience Toolkit (WET)
  • Working experience implementing accessible design principles on the web
  • Familiarity with code management and workflow environments such as GIT (Github/Bitbucket)
  • Experience building E-commerce websites
  • Working knowledge of CPanel, hosting and server environments
  • A strong portfolio that demonstrates your web or app design and development abilities
  • Solid understanding of UI/UX design principles
  • Ability to wireframe and prototype digital products
  • Excellent organization and time management skills
  • Proficient Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat, XD, Sketch) and Microsoft Office (Word, Excel)

Nice-to-have skills:

  • Practice developing virtual reality experiences (Unity)
  • Mobile app development experience (Hybrid or Native)
  • Experience with inbound marketing and/or social media scheduling software
  • Adobe Creative Suite (Premiere, After Effects, Audition)
  • Modern development tools (Gulp, Grunt, Bower, NPM)
  • React or Angular or other Javascript libraries

 

To apply or learn more, reach out to:

Robert Decher
Marketing Communications Advisor
robert@accurate.ca
100-57 Auriga Dr. Ottawa

www.accurate.ca

2018-11-20 Design for Good or Evil – World Usability Day 2018

 

In celebration of this year’s theme for World Usability Day, Design for Good or Evil, CapCHI is hosting a talk by Dr. Tracey Lauriault!

DATE AND TIME: Tuesday, November 20, 2018, 6:30 – 9:30 pm; doors open a 6:00 pm.

LOCATION: The Clubhouse – Mulligan’s Golf Bar, 201 Queen Street, 3rd Floor, Ottawa, ON K1P 5C9.

REGISTRATION: (Free!) We request that you pre-register via Eventbrite, but it is not required to attend… https://www.eventbrite.com/e/capchi-event-design-for-good-and-evil-world-usability-day-2018-tickets-51732196392

Design for Good or Evil

Understanding the impact that technology is having on our lives, for better or worse, is an extremely broad topic. It ranges from the usability of a seemingly simple feature like a gear shift in your car that might impact your life to much larger societal issues from social media design that have been in the news lately.

As researchers, designers and developers we play a pivotal role in determining the good and evil of design.

Our speaker this month is Dr. Tracey Lauriault, Assistant Professor of Critical Media and Big Data, Communication and Media Studies, School of Journalism and Communication, Carleton University, Ottawa, ON, Canada, @TraceyLauriault. Tracey will present “Open Smart Cities and Technological Citizenship“…

Abstract: Agency, knowledge and the capacity to act (i.e. power) are the preconditions for technological citizenship in a technological society (Feenberg). It can be argued that scholars and the makers and shapers of technology  have the capacity to act and ought to intervene as technological citizens to ensure that large technological systems are in the public interest. In this talk, I will discuss the GeoConnections Funded Open Smart Cities in Canada project conducted in Collaboration with Open North. The project was grounded in theory and evidence but qualitatively aspirational in the sense that we imagined how a smart city might be fairer and more ethical, can reduce bias and be for the public good.  We then proceeded to develop an Open Smart City Guide which is now being transformed into an assessment tool for the deployment of smart cities in Canada.

Bio:  Lauriault am a critical data studies scholar and social scientist working at the intersection of society and technology specializing in open data, geomatics and large data infrastructures. She has conducts research about data and large technological systems with private, public and civil society experts and scholars on open smart cities, open data, precision agriculture, homelessness software, national mapping organizations and spatial data archives. She collaborates in international transdisciplinary research on topics related to data processes such as artificial intelligence, software systems and infrastructures such as smart cities with those who build and govern them. She contribute scholarly knowledge to the community as a board member of civil society and academic associations and at public speaking engagements at industry, government and community conferences.

She is Cross-Appointed to Core Faculty of the Carleton University Collaborative M.A. in Digital Humanities, she is also a research associate at the Maynooth University Social Sciences Institute (Ireland), the Centre for Law Technology and Society (University of Ottawa) and the Geomatics and Cartographic Research Centre (Carleton University). She is a board member of the Institute for Data Science (Carleton University), Open North Canada’s leading open data civil society organization, and I volunteer or am a member of a number of data and technology civil society organizations and support local events on related topics. I was awarded the Inaugural Open Data Leadership award 2016, and the top 100 Women in STEM by Silicon Republic 2014.

Tracey will share some of her findings and insights in this area from her work on topics like Open Smart Cities and the Programmable City on the Good and Evil of design. We’ll then open up discussions and comments from a few noted local members of the design community and the audience.

About Us

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

 

Senior User Experience Researcher – SolarWinds

Organization: SolarWinds

Location: Ottawa, Ontario

Overview

Do you want to work for a company where you don’t have to spend time defending the value of user research because it’s already a part of the process? Do you thrive in ever-changing environments and prefer to work on multiple, complex projects at once? Are you interested in working with a team of extremely talented UX designers and researchers as your peers?

If so, SolarWinds might be the right place for you. At SolarWinds we’re focused on making easy-to-use software for IT professionals. We’re looking for a Senior UX Researcher to join our team to conduct user research that informs product decisions and helps us create the best experiences for our users.

Responsibilities

  • Work with designers, product managers and other stakeholders to understand and develop research goals.
  • Create testing/interview scripts and coordinate recruiting and session scheduling.
  • Lead remote user feature walkthroughs, usability sessions and “Show me how you use it” interviews.
  • Conduct online surveys and card sorts using tools like SurveyGizmo, OptimalSort and TreeJack.
  • Synthesize data and quickly share findings and insights with teams in order to inform product design and development decisions.
  • Help to continuously prioritize and recommend research opportunities to the team in a fast-paced, rapidly changing environment.
  • Participate in business and UI reviews with multi-disciplinary product teams.
  • Advocate the voice of the customer and be a bridge between the end users and the rest of the company.
  • Conduct recruiting activities to help grow the pool of users the UX research team talks to.
  • Share research knowledge and mentor junior researchers/designers.

Qualifications

  • Minimum BA/BS or MS degree in Cognitive Psychology, HCI/d, Human Centered Computer, Information Science, or related field.
  • 5+ years of experience conducting user research for software products, web applications and/or complex websites.
  • Track record of using multiple user research methods (usability testing, interviews, surveys, focus groups, contextual inquiry) and knowledge of when best to use them.
  • Excellent verbal and written communication skills (we’ll ask for examples of how you’ve presented and shared actionable insights in the past).
  • Strategic thinking around user needs and how they impact the business.
  • Collaborative nature; ability to work with remote teams comprised of members in different locations across the globe and in different organizations in the company.
  • Proactivity and ability to take initiative to ensure necessary research is conducted and followed through on.
  • Ability to recommend design changes to fix usability issues.
  • Ability to prioritize when juggling multiple projects.

Pluses:

  • Wireframing and prototyping experience (Sketch, Axure, InVision, Photoshop or Illustrator).
  • Familiarity with quantitative research and statistics.
  • Background working with IT management software and users.
  • Understanding of Lean, Agile, Scrum or similar product development approaches.
  • Experience working in enterprise software space

Apply online: https://solarwinds.jobs/ottawa-on/senior-user-experience-researcher/66DC8FA8AF4142D2B592C7D64B88543B/job/

2018-10-16 Data-Inspired Design with Anton McConville

Data-Inspired Design

This month CapCHI examines data modeling as a foundation for elegant user experiences. In doing so, the session also examines some of the changing dynamics of user-facing data in emerging technologies such as Natural Language Processing, Chatbots, and Blockchain.

DATE AND TIME: Tue, October 16, 2018, 6:30 PM – 9:30 PM EDT.

LOCATION: The Clubhouse – Mulligan’s Golf Bar, 201 Queen Street, 3rd Floor, Ottawa, ON K1P 5C9.

REGISTRATION: (Free!) We request that you pre-register via Eventbrite, but it is not required to attend… https://www.eventbrite.com/e/data-inspired-design-with-anton-mcconville-tickets-50752422863

Anton McConville will tell us three stories, reviewing three projects, to explore the bond between data models and cohesive UX design. The first project experiments with Natural Language Processing to explore how a song writer’s personality changed over time. The second project imagines human conversation as the business asset of the future, with a proof of concept insurance chatbot. The third project questions the value we place on our personal data, by creating a wellness app running on a blockchain.

In each of the projects, Anton will dissect the path of the data from database to interface, reflecting on the relationship between creative methods, and an engineering approach to UX design.

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

 

2018-09-18 CapCHI Presents Jean-Sylvain Sormany

Our first talk of the 2018 – 2019 CapCHI season will cover the people, the creativity, and the innovations required to build a game development studio. Jean-Sylvain will touch on topics like typical technologies used, desired skillset, workflow, type of products, and management practices that are used within the game design and development sector.

DATE AND TIME: Tue, September 18, 2018, 6:30 PM – 9:30 PM EDT.

LOCATION: The Clubhouse – Mulligan’s Golf Bar, 201 Queen Street, 3rd Floor, Ottawa, ON K1P 5C9.

REGISTRATION: (Free!)

Jean-Sylvain is the Studio Head of Snowed In Studios Inc. After graduating from the Polytechnic School of Montreal with a degree in Computer Engineering, Jean-Sylvain was team lead at Ubisoft and Director of Technology for Fuel Industries before starting Snowed In Studios in 2010. He was a 40 under 40 recipient and sits on various advisory boards including the OMDC (Ontario Media Development Corporation) Industry Advisory Committee, the Ottawa Gamedev Collective, and Colleges and Universities advisory boards.

Snowed In Studios

Founded in 2009 by a group of video game industry veterans, Snowed In Studios has grown to a full, independent, privately-owned video game and interactive media development studio with over two centuries of combined game development experience. Snowed In Studios works on projects across a variety of fields and platforms including: consoles, mobile, tablets, deskstops, web and proprietary hardware. They are experienced developers of traditional video games, interactive museum exhibits, touch/gesture-controlled software, training software and graphic visualizations.

CapCHI events now at The Clubhouse

Beginning this Fall for our 2018 – 2019 season, CapCHI will be hosting our events at a new venue! Our events will continue to be on the 3rd Tuesday of every month from Sept to June, but we will now meet at 201 Queen Street, 3rd Floor in “The Clubhouse” at Mulligan’s Golf Bar.

Our new space has:

  • An elevator to the 3rd floor
  • A very relaxed atmosphere with a geeky vibe that suits our group
  • Seating for up to 50 people, and potential for more in a pinch.
  • Private restrooms on the 3rd floor
  • Free underground parking available after 5 pm in the C. D. Howe Building at 240 Sparks Street (parking access from 235 Queen Street)
  • Private bar and dedicated serving staff
  • Excellent pub food at reasonable prices including vegetarian options
  • Large screen projector with HDMI input and smaller screens for local viewing
  • Microphone for presenters

We are moving to avoid a construction and parking nightmare on Elgin, to welcome more UX people who work downtown, and to be more accessible. Regrettably, we are not yet fully accessible (we really tried) because the elevator door to the 3rd floor is 30” wide and the elevator interior is not large. Also, the accessible toilets on the 3rd floor do not have a bar beside the toilet. We canvassed many, many locations, and this location had the very best overall qualities including great food, appropriate room size and layout, a fun side, friendly management, good audio and visibility of speakers, and a fee structure we could afford. We hope you will love it.

We thank our hosts at the The Fox & Feather Pub and Grill as our venue of choice over the past few seasons!

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

 

CapCHI events now at The Clubhouse

Beginning this Fall for our 2018 – 2019 season, CapCHI will be hosting our events at a new venue! Our events will continue to be on the 3rd Tuesday of every month from Sept to June, but we will now meet at 201 Queen St., 3rd Floor in “The Clubhouse” at Mulligan’s Golf Bar.

Our new space has:

  • An elevator to the 3rd floor
  • A very relaxed atmosphere with a geeky vibe that suits our group
  • Seating for up to 50 people, and potential for more in a pinch.
  • Private restrooms on the 3rd floor
  • Free underground parking available after 5 pm in the C. D. Howe Building at 240 Sparks Street (parking access from 235 Queen Street)
  • Private bar and dedicated serving staff
  • Excellent pub food at reasonable prices including vegetarian options
  • Large screen projector with HDMI input and smaller screens for local viewing
  • Microphone for presenters

We are moving to avoid a construction and parking nightmare on Elgin, to welcome more UX people who work downtown, and to be more accessible.  Regrettably, we are not yet fully accessible (we really tried) because the elevator door to the 3rd floor is 30” wide and the elevator interior is not large.  Also, the accessible toilets on the 3rd floor do not have a bar beside the toilet. We canvassed many, many locations, and this location had the very best overall qualities including great food, appropriate room size and layout, a fun side, friendly management, good audio and visibility of speakers, and a fee structure we could afford.  We hope you will love it.

 

We thank our hosts at the The Fox & Feather Pub and Grill as our venue of choice over the past few seasons!

 

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

Product Designer – SurveyMonkey

Product Designer

Product Design, Ottawa

About SurveyMonkey

Founded in 1999 and based in San Mateo, California, SurveyMonkey is the world’s leading platform for turning people’s voices and opinions into actionable data — People Powered Data. Whether it’s with customers, employees, or a target market, SurveyMonkey helps curious individuals and companies — including 99% of the Fortune 500 — have conversations at scale with the people who matter most. It’s People Powered Data that allows them to understand not only “what” is happening, but “why.” SurveyMonkey’s 700+ employees throughout North America, Europe, and Asia Pacific are dedicated to powering the curious.

The Role

We’re looking for a Product Designer for our Ottawa location who is curious about users and passionate about designing delightful experience that our customers need to succeed and our business needs to become a leader in our space. As a Product Designer, you will be an integral part of every aspect of the product process from strategic direction to the tactical design-develop-launch-iterate cycle.

It’s a great time to join our growing team as we prepare to embark on a journey to fundamentally rethink our product, transform our development process, and lead an organizational shift to customer-centric, design-driven culture.

Our ideal candidate will…

  • Have experience working on cross-functional teams with Product Management and Engineering to ideate and ship complex products while playing an active role in the core design team committed to driving cohesive cross-product experiences.
  • Enjoy being hands on with interaction design, visual design, prototyping, and customer research—taking problems from concept to implementation quickly and iteratively.
  • Take a user-centered design approach and rapidly test and iterate designs, align internal and external stakeholders.
  • Translate concepts into user-flows, wireframes, mockups, and prototypes to lead to intuitive user experiences.
  • Identify design problems and devise elegant solutions.
  • Care about the business impact of the products you design, not just the outcome.
  • Value communication, organization, and thoughtful rationale in design decisions.
  • Be an accountable, self-starter with good time-management and a bias for action—able to work through ambiguity and deadline pressures.
  • Ask smart questions, take risks, and champion new ideas.

Qualifications

  • 3-5 years of experience on a design team working across the entire product development lifecycle and successfully shipping products.
  • Experience working effectively with cross-functional teams including product management, engineering, QA, marketing, user research, and customer support.
  • Solid user-centered design fundamentals with information architecture, interaction design and visual design skills.
  • Ability to present design solutions at all levels of the organization with clear, articulate rationale.
  • Experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
  • Proficient with Sketch, Invision, Creative Suite, and knowledgeable about HTML, CSS, modern browser technologies, and cross-device design.
  • A clear understanding of the importance of user-centered design and design thinking.
  • Portfolio showcasing examples of product design work.
  • BA in Computer Design/Industrial Design, Computer Science or equivalent experience required.

Must be able to obtain and hold government security clearance at the Reliability level.
At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, RRSP matching, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Accommodations are available for applicants with disabilities.

Visit the SurveyMonkey posting to apply or get for more info.

2018-06-27 Happy Summer!

We are on break for July and August. See you in September for the start of the 2018-2019 Season!

 

CapCHI (www.capchi.org) is a social and professional society of people who work as user interface designers, researchers, educators, software developers, web designers, graphic designers and human factors engineers in and around Canada’s National Capital Region. Founded in 1991, CapCHI’s goal is to bring together local professionals interested in how humans and computers interact, in a relaxed and informal atmosphere.

Premier Analyste, Soutien médias, Technologies des utilisateurs

Dans les coulisses, mais toujours à l’avant-garde: aidez-nous à développer le diffuseur public nouvelle génération

Créée en 2015 afin d’harmoniser, d’alléger et de moderniser l’infrastructure du diffuseur public, Infrastructures et Services technologiques médias (ISTM) est la base dont dépend CBC/Radio-Canada pour se propulser dans l’avenir. Nous sommes ceux qui rendent les choses possibles. Nous créons des liens; entre les contenus médias, les systèmes, les personnes et les lieux. Nous sommes l’espace où les idées et les actions se rencontrent.

Un endroit avec une mission. CBC/Radio-Canada a toujours été reconnue pour être à l’avant-garde des technologies médias. Non seulement au Canada, mais partout dans le monde. Aujourd’hui, nous transformons nos activités de radiotélévision traditionnelles pour devenir une entreprise médiatique numérique moderne. La technologie est le moteur de ce changement et ISTM, l’équipe chargée d’y donner vie.

L’occasion

CBC/Radio-Canada est à la recherche d’un premier analyste qui relèvera du chef, Soutien médias, Technologies des utilisateurs. Le titulaire de ce poste contractuel d’un an aura l’occasion de faire partie du diffuseur le plus ancien et le plus respecté du Canada. À titre de premier analyste, vous serez appelé à jouer un rôle déterminant en appuyant l’environnement de production en direct et l’infrastructure des appareils mobiles et des ordinateurs de bureau de la Société, alors qu’elle déménagera ses activités dans un nouvel espace en 2020. Le titulaire du poste aura la possibilité de prendre part aux décisions relatives à la conception et à la mise en œuvre de nouveaux processus et de nouvelles versions de logiciels destinés à l’environnement d’exploitation, en plus d’avoir l’occasion de mettre en place des pratiques exemplaires
venant appuyer les solutions infonuagiques.

Qui êtes-vous et où en êtes-vous maintenant?

Vous êtes un programmeur d’expérience à un moment charnière de votre carrière et vous souhaitez relever les défis d’un environnement de gestion du changement. Vous avez déjà conçu et codé des gadgets logiciels, des sites web et des applications infonuagiques. Vous croyez que les solutions infonuagiques offrent la souplesse, la liberté et la structure dont nous avons besoin.

Qu’avons-nous à vous offrir?

Les défis. Résoudre des problèmes hors du commun est notre lot quotidien. Les fichiers médias sont extrêmement sensibles et complexes; transférer notre contenu de diffusion s’avère une prouesse technique sans égale, que ce soit entre les serveurs sur place ou vers le nuage. Et ce n’est que le début. Voilà l’occasion de faire le lien entre les anciens systèmes et les nouveaux, qu’il s’agisse de documenter les processus et les flux de travail, de créer des fonds d’écran ou d’aider les services de soutien. Vous aurez la possibilité de relever le défi d’analyser et d’approfondir votre compréhension des environnements micro-informatiques pour nous faire progresser, en trouvant de nouvelles façons de gérer les environnements utilisateurs. De la mise en œuvre de pratiques exemplaires à la rédaction de scripts qui exploitent les interfaces API de Google pour produire des rapports, le travail à accomplir au sein de la Société est des plus novateurs et des plus stimulants.

Faites partie du changement.Nous recherchons actuellement des personnes capables de mettre en œuvre notre stratégie : des innovateurs résolument tournés vers l’avenir; des bâtisseurs souhaitant mettre la main à la pâte et voulant créer les technologies médias de la prochaine génération pour les employés de CBC/Radio-Canada. Nous voulons entendre les idées de nos équipes, voir leurs projets et mettre en œuvre leurs innovations. Vous souhaitez participer à la transformation de notre environnement en un espace numérique, où vous pourrez développer les compétences nécessaires pour implanter et gérer des processus et des outils, et où vous pourrez découvrir et appliquer des technologies émergentes afin d’appuyer les initiatives des unités d’affaires en matière de technologies de l’information.

Une technologie de pointe. La gestion des données. L’infonuagique. La diffusion en mode IP. L’intelligence artificielle. La sécurité et la fiabilité. Chaque jour, les possibilités changent. En vous joignant à nous, vous deviendrez à la fois un pionnier et un expert doté de compétences hautement spécialisées et fortement en demande, à mesure que vous nous aiderez à progresser dans l’univers des nouveaux médias. Autant nous espérons vous garder parmi nous, autant nous savons que vous pourrez aller où bon vous semble avec les compétences que vous allez acquérir ici. Vous ferez partie de l’équipe qui exploite les plus récentes technologies, et qui en est le fournisseur officiel de CBC/Radio-Canada. Vous aurez l’occasion d’influencer le choix et l’utilisation des toutes dernières technologies et d’apporter des changements aux processus.

Voici comment vous pouvez changer les choses au sein d’un groupe ayant les responsabilités suivantes:

  • Déploiement de logiciels. Vous rédigerez les scripts et vous assurerez le déploiement de nouvelles versions et de nouveaux logiciels pour des sous-groupes d’utilisateurs finaux particuliers qui travaillent avec nos outils de gestion. Vous documenterez le processus et déterminerez les paramètres relatifs au déploiement, en prenant en compte les aspects liés au patrimoine, les restrictions relatives à l’heure du jour, les utilisateurs finaux cibles, etc. À de rares occasions, vous serez appelé à effectuer du soutien en dehors des heures normales de travail.
  • Affichage des portables. Vous serez chargé de concevoir, de préserver et de tenir à jour l’affichage des portables à l’échelle de la Société, et de changer l’affichage de ceux qui ne sont pas conformes.
  • Gestion des relations avec les fournisseurs. Vous traiterez avec des tiers chargés du soutien de notre parc d’imprimantes, avec nos fournisseurs de services infonuagiques et autres gérés à l’externe.
  • Gestion des abonnements. Vous superviserez le déploiement d’Office 365 et de G Suite, y compris les abonnements, les licences et les révocations du droit d’accès, au besoin. Vous veillerez à la gestion des licences et des accès relatifs aux,appareils mobiles.

Pourquoi travailler avec nous?

À CBC/Radio-Canada, nous créons des contenus qui informent, divertissent et rassemblent les Canadiens sur de multiples plateformes. Nos réussites et nos réalisations reposent sur les valeurs auxquelles nous adhérons : la créativité, l’intégrité, l’inclusion et la pertinence. Nous facilitons la conciliation travail-vie personnelle (ce qui est plutôt rare dans le domaine des technologies) et offrons d’excellents avantages sociaux et l’un des meilleurs régimes de retraite au pays. Nous tenons à votre mieux- être, tant sur le plan professionnel que sur le plan personnel.

Créée il y a moins de trois ans, notre équipe est dynamique, en constante évolution et dotée d’un potentiel à nul autre pareil. Le travail à accomplir est des plus stimulants et, bien qu’il y ait encore beaucoup à faire, notre plan est solide. Nous remplissons notre mandat en gardant toujours en tête de dépasser les attentes de notre auditoire. Nous évaluons nos options, effectuons de la recherche et explorons les avenues qui s’offrent à nous. Lorsque nous prenons une décision, nous nous engageons à y donner suite. Notre avenir n’est pas statique, mais composé de multiples options en constante évolution. Vous aurez ainsi la chance de faire partie du changement, que vous soyez un innovateur ou un agent de cette transformation.

Votre profil

  • La formation. Vous avec un diplôme en sciences informatiques, en technologies de l’information ou dans un domaine connexe.
  • L’expérience. Vous avez travaillé dans des environnements en mode infonuagique comme Google, AWS ou Azure, et vous avez rédigé des scripts et fait de la programmation. Vous connaissez les environnements utilisateurs d’entreprises types, ainsi que les outils (et les solutions de rechange) servant au déploiement de logiciels destinés aux équipes internes.
  • Les aptitudes pour la communication. Vous êtes bilingue. Vous savez comment,exposer vos idées, documenter des processus et des flux de travail et exprimer vos opinions tout en faisant preuve de sensibilité. Vous savez être à l’écoute et vous comprenez les divers points de vue.
  • L’approche collaborative. Vous exprimez votre plein potentiel dans un,environnement axé sur le travail d’équipe. Vous êtes en mesure de conseiller et de guider les équipes et vous jouez un rôle actif, au besoin.
  • Le doigté dans l’établissement de liens. Vous êtes capable d’entretenir de solides relations bidirectionnelles avec des pairs, des partenaires, des clients, des employés, des cadres supérieurs et des fournisseurs technologiques externes.
  • Les compétences analytiques. Vous avez les aptitudes pour la résolution de problèmes, la recherche et la planification minutieuse.
  • Capacité d’adaptation. Vous travaillez dans un environnement à la fine pointe de la technologie et adoptez rapidement de nouveaux outils. Vous connaissez les
    pratiques exemplaires d’aujourd’hui et vous exprimez votre plein potentiel dans un environnement Agile. Vous êtes capable de vous adapter à des systèmes anciens et patrimoniaux. Vous savez comment déterminer les besoins de l’entreprise et proposer des solutions à court et à long terme qui continueront à nous faireprogresser.

Pour postuler:

C’est le poste idéal pour vous, mais vous craignez de ne pas répondre à tous les critères? À CBC/Radio-Canada, nous savons que l’acquisition des compétences ne se fait pas de la même manière pour tous. En réunissant l’expérience pratique, l’intelligence, l’innovation, la passion pour apprendre et une approche axée sur l’esprit d’équipe, il est possible de former le meilleur ensemble de compétences. Si vous croyez répondre à 70% des critères que nous recherchons chez un candidat, et si vous êtes enthousiaste à l’idée de faire croître notre entreprise, tentez votre chance et manifestez votre intérêt ici. À titre de chef de file de l’expression de la culture canadienne et de l’enrichissement de la vie démocratique du pays, nous devons afficher par tous les moyens la mêmediversité que le pays que nous servons, tant au sein de notre effectif qu’à l’antenne. En tant qu’employeur, nous valorisons l’égalité des chances et favorisons un milieu de travail inclusif où nos différences individuelles sont non seulement reconnues et mises en valeur, mais se retrouvent également dans tous les services que nous offrons comme diffuseur public du Canada.

Application Link: https://cbcradiocanada.applytojob.com/apply/IBwlFGOIfc/Premier-Analyste-Soutien-
Mdias-Technologies-Des-Utilisateurs